Join Early Retirement Today
Reply
 
Thread Tools Search this Thread Display Modes
USPS experience varies greatly
Old 11-17-2007, 10:08 AM   #21
Dryer sheet wannabe
Jonathan Pletzke's Avatar
 
Join Date: Oct 2007
Location: Chapel Hill
Posts: 14
USPS experience varies greatly

I have to say that our local post offices have very knowledgeable and friendly people working at the counter. It's incredible. I've been to different locations up and down the coast, but the folks in Chapel Hill and Carrboro North Carolina are great.

I have had good experience with Priority Mail in comparison to Media Mail. The Priority Mail seems to get to locations from Chapel Hill with no major delays. However, my experience with Media Mail is crazy. I've had a book go to San Francisco in about 4 days, but it has taken a month to get to Boston. My wife makes granola, and they send it Fedex ground, and it gets most places with no problem, except in Florida where it goes missing for a few days and also can be delivered to the wrong store.

I guess nothing is perfect, and the variability between services and locations is surprising, considering that a Big Mac or Marriott Burger is so predictable and uniform everywhere.
__________________

__________________
Health Insurance Consumer Advocate & Author NOT a health insurance agent/salesperson
Click on my profile name to learn more about me
Jonathan Pletzke is offline   Reply With Quote
Join the #1 Early Retirement and Financial Independence Forum Today - It's Totally Free!

Are you planning to be financially independent as early as possible so you can live life on your own terms? Discuss successful investing strategies, asset allocation models, tax strategies and other related topics in our online forum community. Our members range from young folks just starting their journey to financial independence, military retirees and even multimillionaires. No matter where you fit in you'll find that Early-Retirement.org is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with our members, see fewer ads, upload photographs, create a retirement blog, send private messages and so much, much more!

Old 11-17-2007, 10:52 AM   #22
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
 
Join Date: May 2005
Posts: 13,256
It is part of the game to only tell the bad side... but they do good most of the time.. but even if that is 99.99... there are many millions (?) of misplaced mail...

But, I will give an example of what they can do... this was awhile ago, but one of my co-workers got a complaint letter from a customer... received it Monday morning... so, he shot off a response to the customer on what had happened and put it in the mail on Monday... Tuesday the customer got the letter and shot off his response... Wednesday the co-worker got the customer's letter and responded again with a proposal... Thursday the customer got that letter and responded back... and Friday the co-worker received the customers final letter and then did what was asked....

Now, today it would be in emails... but with different people reading the response and not doing what the other had said or thought... and it would take many weeks to get what you wanted (if you ever could)....

So, are we better off today or not??
__________________

__________________
Texas Proud is offline   Reply With Quote
Old 11-17-2007, 01:45 PM   #23
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
cute fuzzy bunny's Avatar
 
Join Date: Dec 2003
Location: Losing my whump
Posts: 22,697
I actually did a pretty good study once that showed that improving speed in communications is counter productive, and the faster and more available the communications, the worse it gets.

Principally for the very reason you note. When it had to be put on paper and mailed, more thought was put into the content, the implications, etc. Less emotion. Frequently written and delivered communications also go through proofreaders or at least an administrative examination.

Fast and highly available communications more frequently result in half baked ideas, angry retorts, and things that require damage control. Its also way too easy to cc: a shitload of people and take time out of their day to examine and critique, and to become 'stakeholders' in a decision or action process that they dont belong in.

Faster response times also produces higher error rates in data entry.

Oh yeah...I didnt publish that study...
__________________
Be fearful when others are greedy, and greedy when others are fearful. Just another form of "buy low, sell high" for those who have trouble with things. This rule is not universal. Do not buy a 1973 Pinto because everyone else is afraid of it.
cute fuzzy bunny is offline   Reply With Quote
Old 11-17-2007, 01:49 PM   #24
Moderator Emeritus
Nords's Avatar
 
Join Date: Dec 2002
Location: Oahu
Posts: 26,616
Quote:
Originally Posted by cute fuzzy bunny View Post
I actually did a pretty good study once that showed that improving speed in communications is counter productive, and the faster and more available the communications, the worse it gets.
So quantity sucks down quality?
__________________
*
*

The book written on E-R.org, "The Military Guide to Financial Independence and Retirement", on sale now! For more info see "About Me" in my profile.
I don't spend much time here anymore, so please send me a PM. Thanks.
Nords is offline   Reply With Quote
Old 11-17-2007, 01:53 PM   #25
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
cute fuzzy bunny's Avatar
 
Join Date: Dec 2003
Location: Losing my whump
Posts: 22,697
Quantity, quality, cost. The same triangle seems to apply...
__________________
Be fearful when others are greedy, and greedy when others are fearful. Just another form of "buy low, sell high" for those who have trouble with things. This rule is not universal. Do not buy a 1973 Pinto because everyone else is afraid of it.
cute fuzzy bunny is offline   Reply With Quote
Old 11-17-2007, 02:34 PM   #26
Moderator Emeritus
Nords's Avatar
 
Join Date: Dec 2002
Location: Oahu
Posts: 26,616
A friend of mine is always refining her billion-dollar service-franchise idea, which I'll reveal here for free:

"Good, cheap, fast: You choose which one."

She claims she'll make a profit on every choice.
__________________
*
*

The book written on E-R.org, "The Military Guide to Financial Independence and Retirement", on sale now! For more info see "About Me" in my profile.
I don't spend much time here anymore, so please send me a PM. Thanks.
Nords is offline   Reply With Quote
Old 11-17-2007, 02:38 PM   #27
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
TromboneAl's Avatar
 
Join Date: Jun 2006
Posts: 11,196
Quote:
Fast and highly available communications more frequently result in half baked ideas, angry retorts, and things that require damage control.
Bullshit!
__________________
Al
TromboneAl is offline   Reply With Quote
Old 11-17-2007, 03:25 PM   #28
Full time employment: Posting here.
MikeD's Avatar
 
Join Date: Apr 2003
Location: Leesburg, VA
Posts: 805
Quote:
Originally Posted by TromboneAl View Post
Bullshit!
Link?
__________________
MikeD is offline   Reply With Quote
Old 11-17-2007, 03:35 PM   #29
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
cute fuzzy bunny's Avatar
 
Join Date: Dec 2003
Location: Losing my whump
Posts: 22,697
Everythings debatable Al, but the findings of a number of decent studies have shown that the distractions of reading/listening and responding to peppered communications cause huge reductions in attention and quality of work.

Heres an example: CNN.com - E-mails*'hurt IQ more than pot' - Apr 22, 2005

There were further evaluations of the longer term implications of high speed electronic messaging which found that many times people were launched into efforts only to be recalled later when more thinking was put into a matter. One study showed that each average employee sent out at least one email per year which consumed an average of two man-weeks of aggregated wasted time in an organization. Another showed that the majority of 5 minute telephone calls turned into hours of back and forth electronic communication.

My study attempted to determine if speeding up the device and/or the communications link made any difference. It did. Error rates went up and overall productivity went down with the increase in speed of the device OR the communications link. We also determined that slow but predictable response times improved overall productivity vs a faster but variable/unpredictable response time.
__________________
Be fearful when others are greedy, and greedy when others are fearful. Just another form of "buy low, sell high" for those who have trouble with things. This rule is not universal. Do not buy a 1973 Pinto because everyone else is afraid of it.
cute fuzzy bunny is offline   Reply With Quote
Old 11-17-2007, 03:42 PM   #30
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
REWahoo's Avatar
 
Join Date: Jun 2002
Location: Texas Hill Country
Posts: 42,074
Quote:
Originally Posted by TromboneAl View Post
Bullshit!
Good one, Al!
__________________
Numbers is hard

When I hit 70, it hit back

Retired in 2005 at age 58, no pension
REWahoo is offline   Reply With Quote
Old 11-17-2007, 03:59 PM   #31
Moderator Emeritus
Nords's Avatar
 
Join Date: Dec 2002
Location: Oahu
Posts: 26,616
Quote:
Originally Posted by cute fuzzy bunny View Post
Another showed that the majority of 5 minute telephone calls turned into hours of back and forth electronic communication.
"Thank you for calling; your business is very important to us. Please listen to this entire recording as our menu options have changed. If you know the extension of the party you're trying to reach, press '1' for English. Otherwise for our directory press '2'..."
__________________
*
*

The book written on E-R.org, "The Military Guide to Financial Independence and Retirement", on sale now! For more info see "About Me" in my profile.
I don't spend much time here anymore, so please send me a PM. Thanks.
Nords is offline   Reply With Quote
Old 11-17-2007, 04:01 PM   #32
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
cute fuzzy bunny's Avatar
 
Join Date: Dec 2003
Location: Losing my whump
Posts: 22,697
Quote:
Originally Posted by REWahoo View Post
Good one, Al!
Oh crap, I just got it.

Eh, seems to have helped prove my point. I wasted 3 good minutes on more detail when that was probably unnecessary.
__________________
Be fearful when others are greedy, and greedy when others are fearful. Just another form of "buy low, sell high" for those who have trouble with things. This rule is not universal. Do not buy a 1973 Pinto because everyone else is afraid of it.
cute fuzzy bunny is offline   Reply With Quote
Old 11-17-2007, 04:02 PM   #33
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
cute fuzzy bunny's Avatar
 
Join Date: Dec 2003
Location: Losing my whump
Posts: 22,697
Quote:
Originally Posted by Nords View Post
"Thank you for calling; your business is very important to us. Please listen to this entire recording as our menu options have changed. If you know the extension of the party you're trying to reach, press '1' for English. Otherwise for our directory press '2'..."
"We are experiencing an unusually high call volume at this time!"

I always yell back "You're experiencing an unusually low level of spending money servicing the customer!!!"
__________________
Be fearful when others are greedy, and greedy when others are fearful. Just another form of "buy low, sell high" for those who have trouble with things. This rule is not universal. Do not buy a 1973 Pinto because everyone else is afraid of it.
cute fuzzy bunny is offline   Reply With Quote
Old 11-17-2007, 06:37 PM   #34
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
TromboneAl's Avatar
 
Join Date: Jun 2006
Posts: 11,196
Quote:
Oh crap, I just got it.

Eh, seems to have helped prove my point.
Ah, the wonderful symmetry of life!
__________________
Al
TromboneAl is offline   Reply With Quote
Old 11-17-2007, 07:37 PM   #35
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
cute fuzzy bunny's Avatar
 
Join Date: Dec 2003
Location: Losing my whump
Posts: 22,697
Wasnt that a song in one of the Mel Brooks movies?
__________________
Be fearful when others are greedy, and greedy when others are fearful. Just another form of "buy low, sell high" for those who have trouble with things. This rule is not universal. Do not buy a 1973 Pinto because everyone else is afraid of it.
cute fuzzy bunny is offline   Reply With Quote
Old 11-18-2007, 08:55 AM   #36
Recycles dryer sheets
 
Join Date: May 2007
Posts: 371
I don't trust priority mail- about 10 years ago my accountant priority mailed all my end of the year tax stuff for my business to me....and it didn't show up. He ended up duplicating everything and having a courier deliver it to me so I could beat deadlines......oh, that priority mail package did actually get to my office....about 2 months later!
__________________
novaman is offline   Reply With Quote
Old 11-26-2007, 08:35 PM   #37
Full time employment: Posting here.
Dog's Avatar
 
Join Date: Apr 2006
Posts: 781
I never really gave it much thought until I joined NetFlix and noticed how quickly they recieve the movies I mail back. Pop it in the mail on Monday and Wednesday I have an e-mail from NetFlix confirming they recieved it. Impressed with USPS and with NetFlix.
__________________
Dog is offline   Reply With Quote
Old 11-30-2007, 07:50 AM   #38
Thinks s/he gets paid by the post
tryan's Avatar
 
Join Date: Mar 2005
Posts: 2,449
Yeah, the post office is putting themselves out of business ... had a tenant mail a life jacket back to the lake house using priority mail; the post office sat on the package (1 mile from the house !!) for a few days then RETURNED it to the sender. Called them to say WTF? And was told they don't deliver to "rural" areas. WTF?!?! ONE MILE FROM THE HOUSE!

FedX and UPS have delivered many, many times. Easy to see why the cost of a stamp keeps increasing ... volume is decreasing and they're still the same bloated organization.
__________________

__________________
FIRE'd since 2005
tryan is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Negative Savings retire@40 FIRE and Money 17 12-19-2006 07:47 PM
US Personal Savings Now Negative? ESRBob FIRE and Money 7 11-05-2005 04:10 PM
PT & vacations-- not a priority. Nords Life after FIRE 0 04-06-2005 07:55 AM

 

 
All times are GMT -6. The time now is 08:25 AM.
 
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.