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Data Center Maintenance (Down Time)
Old 05-10-2007, 12:07 PM   #1
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Data Center Maintenance (Down Time)

Dear Members,

As many of you may have noticed, our servers connection to the internet has been sporadic in the last few days. Unfortunately the data center where our server is located is undergoing maintenance (and expansion) which is causing the downtime. We were informed that the downtime will continue for the next week as they add new backup generators, more cooling units and add capacity to their network.

If you get a "server not found" or "page cannot be displayed" please keep trying. As soon as the network comes back online your request will be passed to our server and you will again start seeing the site again.

I appologize for any inconvenience this causes, I wish there was something I could do about this but we are at the mercy or our data center until the upgrades are complete.

Regards,

Andy R
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Re: Data Center Maintenance (Down Time)
Old 05-10-2007, 12:11 PM   #2
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Re: Data Center Maintenance (Down Time)

Quote:
Originally Posted by Andy R

I appologize for any inconvenience this causes, I wish there was something I could do about this but we are at the mercy or our data center until the upgrades are complete.
Obviously not in your control - thanks for passing it along. I was having problems getting on line.

It is odd they would choose peak times to do their thing - most data centers I've worked with attempt to perform those tasks during the wee hours.
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Re: Data Center Maintenance (Down Time)
Old 05-10-2007, 01:06 PM   #3
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Re: Data Center Maintenance (Down Time)

Quote:
Originally Posted by Rich_in_Tampa
It is odd they would choose peak times to do their thing - most data centers I've worked with attempt to perform those tasks during the wee hours.
I don't know for sure, but I bet it costs a lot more to do refrigeration and electrical work at night. When it comes to getting the IT guys to work at night, it's probably a lot easier.

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Re: Data Center Maintenance (Down Time)
Old 05-10-2007, 01:09 PM   #4
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Re: Data Center Maintenance (Down Time)

We also dont know where the data center is.

It might BE the wee hours where they are
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Re: Data Center Maintenance (Down Time)
Old 05-10-2007, 01:34 PM   #5
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Re: Data Center Maintenance (Down Time)

I wondered what was going on. Couldn't get on at all this morning. Thanks for the info.
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Re: Data Center Maintenance (Down Time)
Old 05-11-2007, 08:26 AM   #6
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Re: Data Center Maintenance (Down Time)

Why not post the scheduled outages here? Surely these down times are not surprises!
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