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IE shuts down when I try to post pix - 6 Feb 10
Old 02-06-2010, 09:02 AM   #1
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IE shuts down when I try to post pix - 6 Feb 10

Trying to post pictures of the snow. IE keeps shutting down due to "malicious add-on." Here's the rest of the info. Any clues what I should do? Thanks - Amethyst

Problem signature:
Problem Event Name: BEX
Application Name: iexplore.exe
Application Version: 8.0.6001.18882
Application Timestamp: 4b3ed243
Fault Module Name: SHELL32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e037ec
Exception Offset: 0008e4a1
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
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Old 02-06-2010, 09:10 AM   #2
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I Googled that error and found this:
Problem event name "BEX", application name iexplore.exe
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Old 02-06-2010, 01:24 PM   #3
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Sorry, the google answer is pure coder-speak to me. No translator handy.

It also asks if I have antivirus s/w running in the b/g, and of course I do - McAfee as a matter of fact. But doesn't say what, if anything, the antivirus s/w may have to do with the problem.

I only get this problem on the ER forum. Can post pix to Webshots and Facebook, no problem.

Amethyst
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Old 02-06-2010, 04:23 PM   #4
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Could you try using another browser and see if you same the same experience? Firefox and Chorme are both great browsers and FREE downloads..
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Old 02-08-2010, 04:44 PM   #5
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Run system restore and see if you can make IE work. I see you have many posts here so I assume the problem just started. oldtrig
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Old 02-10-2010, 01:40 PM   #6
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The problem is due to an IE feature called DEP. It has just started preventing me from uploading photos to any site, including Facebook. I tried troubleshooting it, and got so annoyed at the convolutions that I went ahead and downloaded Firefox instead. Thanks for the suggestions!
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Old 02-10-2010, 06:10 PM   #7
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You do know that you can turn that feature off ?

To disable DEP

1. Open the Start Menu.

2. In the white line (Start Search) area, type cmd

3. Right click on Cmd (at top), and click on Run as Adminstrator.

4. Click Continue for UAC prompt.

5. In the command prompt, type bcdedit.exe /set {current} nx AlwaysOff and press Enter.


6. You should get a success message back

7. Close the command prompt.

8. Restart the computer to apply.
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Old 02-18-2010, 04:46 PM   #8
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Janet, I loaded Firefox and was able to post pix again. Thanks for the tip.

Oldtrig, I tried your suggestion, and will see what happens next time I want to post a photo.

Thank you!

Amethyst
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