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iPad app not working
Old 11-28-2012, 08:37 AM   #1
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iPad app not working

Many of the links are frozen. Has anyone else noticed this? I have deleted and reinstalled the app several times, but it still doesn't work.
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Old 11-28-2012, 09:14 AM   #2
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I just downloaded the update to the Android ER app and it crashes immediately upon launch. I re-tried it several times with same result. It's on an HTC Thunderbolt.
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Old 11-28-2012, 09:23 AM   #3
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Interesting! My problem happened after an update too.
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Old 11-28-2012, 10:20 AM   #4
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Sorry folks - the latest version is very buggy and we have notified the app developer.

Iproducts are especially hit hard. Some known bugs include portions of the screen not working in landscape orientation (restart in portrait) and the submit button not being enabled until you hit a carriage return.

For the andriod device you might try a restart and see if it helps.
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Old 11-28-2012, 10:58 AM   #5
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Thanks Janet. The issue with the lower half of the screen not showing has been there from the beginning, at least in Profile mode, at least for me.
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Old 11-28-2012, 01:00 PM   #6
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Yep, doesn't work on my ipad. Fortunately I can view the site in the Safari browser.
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Old 11-28-2012, 03:32 PM   #7
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Restart did not help on Android
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