Healthcare.gov password

[jflynn4]

So....I understand that the Heartbleed bug caused the healthcare.gov website to need to reset passwords. But, for the past week, I get an email a day, every day, letting me know that they've reset ,my password ..... Again.

How many times do they think it needs to happen and can't these guys get anything right If this website was owned by a publicly held firm, they'd have likely been already put out of busienss by the government for incompetency.

Amazing.

 

[pb4uski]

From my personal experience and what I read, most of the state exchanges are even worse, if you can imagine that.

 

[MRG]

I only received 1, for 1 of the 4 accounts I had to create. Not the 1 I used to enroll with.
MRG

 

[donheff]

How many times do they think it needs to happen and can't these guys get anything right If this website was owned by a publicly held firm, they'd have likely been already put out of busienss by the government for incompetency.

From my personal experience and what I read, most of the state exchanges are even worse, if you can imagine that.

Not a partisan response just my take that this is a problem with complex IT projects not just government. The sites are built by the private sector. If you have ever suffered through an ERP implementation in a major corporation you will understand. That said, the procurement/project management approach of the HHS was abysmal. I don't know anything about the states but I suspect some of the failed state exchanges did as well as any corporation and still didn't get it right. It helps if you don't have a deadline and can roll out functionality a bit at a time like lots of our beloved silicon valley sites.

 

[rbmrtn]

You mean public firms like Target, Yahoo, google, twitter, skype.....

I've gotten reset notices from multiple sites ( not just over heartbleed ). Got 1 from healthcare.gov