Originally Posted by TromboneAl
I wonder whether conversion to electronic would save them money in the long run?
The mailed records have still not shown up, so they will be mailed again.
Perhaps. For all the reasons stated thus far, electronic conversion is superior. Maybe the best reason is legibility. From a study I read, medical errors are the 3rd leading cause of death behind cancer and heart disease and the number one cause of medical errors is poor handwriting/ records. If that is true, then at least indirectly, electronic records should be cheaper. I believe patients think the transition is worth it, even if it ends up costing them twenty bucks/year.