Originally Posted by photoguy
My wife renewed her policy on CoveredCA two weeks ago for 2015 and we were a bit surprised to find that this resulted in her current policy being canceled. I.e. no coverage for december.
Our only warning was that BlueShield did not withdraw the monthly premium for december. There was no letter or other notification.
Based on what some others have reported, I'm guessing that when we renewed on CoveredCA (slightly different plan but with same insurer) they mistakenly told BlueShield to cancel her current policy leaving a gap until 2015. We do not know for sure though.
Currently on the phone trying to straighten this out.
Glad you seemed to have it solve. 2014, also had Blue Shield thru
Covered CA. Long story short. Had many, many, many, phone calls to
both Covered CA and blue shield to fix many, many, errors, and miscommunications.
ACA, great when it works, many hours on hold, and follow up phone calls when it does not work