robnplunder
Thinks s/he gets paid by the post
My internet contract ran out last month. When I called to extend my contract for one more year to get some kind of discount/promotion rate, the service rep would not offer anything. At the end, I told him I will be moving to another provider, which was true. That got the rep's attention as he offered to extend my current contract by one more month and promised that someone will contact me for other promotions. No one did. One month later, I called again to ask for any promotion rates for current customer. Again, a service rep "looked" for promotions and could not find one to offer. She can only offer discount if I "bundle" my internet service with TV or phone. I told her my situation about moving to another provider. Magically, she "found" a promotion and offered 1 year contract at promotion rate.
By nature, I hate to beg, haggle, or threaten to get what I want ($120 saving for 1 year contract in this case). Is there another less stressful way to do this?
By nature, I hate to beg, haggle, or threaten to get what I want ($120 saving for 1 year contract in this case). Is there another less stressful way to do this?