I got the same message when I tried to get my credit report from Equifax, but I'm pretty sure it was because I mistyped some identifying information to prove I was me (my mortgage payment amount). I was able to access my other two credit reports online as usual.
The address looks legit, as Googling for how to obtain your credit report by mail brings up the same address.
I mailed in my info about 10 days ago, so we'll see if this a scam or not 
Droopy
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