 Quote:
Originally Posted by TromboneAl
That new $15/bag fee -- is that charged to customers who purchased their tickets prior to the surcharge being added? If so, isn't that false advertising?
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Yeah, a real eye-opener is to actualy read the Airline's "Customer Agreement." It subscribes to the Lewis Carrol school of contracts: "When I use a word, Humpty Dumpty said, in a rather scornful tone, it means just what I choose it to mean, neither more nor less." And, furthermore, it expands a little by adding "depending on how I feel when you ask" to the meaning.
That is why there is such a push for a "Passenger's Bill of Rights." (Write your congressman.)
Besides... Did they advertise "Free" baggage?
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