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Originally Posted by explanade
Cripes they charged $149 on my credit card last week.
I called to cancel and he tried to switch me to a dept. but then said the dept. was closed so he said they would credit $146 and change back.
They were boosting it by high double-digit percentage each year.
What's with the sliding subscription scale BS? And to try to gouge long-time subscribers too.
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Many of us are just too nice. I'll include myself in that group  . Then you have the hard headed business types who gauge just how much they can push each deal -- it has nothing to do with loyalty or creating a nice relationship with the customer. The best businesses figure how to make these facts of life a win-win proposition for customer, staff and money hungry management. I don't think the Wall Street Journal is exactly prospering and this is part of their problem.
It only took me 30 years of customer loyalty to figure that out and I'm offering it to everyone here for free  . I really have not missed my WSJ subscription. More time to read the Economist now.
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