Chat for SiriusXM doesn't work on my Windows 10 PC using two different browsers (Firefox and Vivaldi). What you see as a blue Chat Now button I see as gray and not active. I disabled all addons by going into safe/troubleshoot mode. Still a no-go.
Chat for SiriusXM doesn't work on my Windows 10 PC using two different browsers (Firefox and Vivaldi). What you see as a blue Chat Now button I see as gray and not active. I disabled all addons by going into safe/troubleshoot mode. Still a no-go.
Still no clue as to why I can't reach SiriusXM's chat, whether logged into my SiriusXM account or not. Clearing cache and cookies (the latter is a pain) didn't fix the problem. Going into troubleshooting mode in Firefox, which doesn't load any of my addons, didn't fix the problem.
Turning off my virus scanner in conjunction with troubleshooting mode didn't fix the problem. I have no rules or blocks set in my router. I can access my SiriusXM account without an issue, but that chat button remains gray despite my efforts.
I only bring this up again because SiriusXM sent me yet another email trying to prod us into their $6/mo "deal". I really wish I could get someone on chat with them.
I've checked everything. The router has been rebooted twice. PC is connected via Ethernet, so no Wi-Fi issues (Wi-Fi adapter in the PC is always disabled). My PC gets rebooted at least once a day. I turned off the firewall. Using troubleshoot mode removes all addons. I can't get Firefox any more stripped than that.I mentioned before it could be a route or firewall rule.
I suggest you reboot, or unplug, then replug, your router, modem, switch, etc.
Well, that didn't stop the emails, nor the USPS mailers. We've received two more mailers since my post above two weeks ago. And five more emails. At least no phone calls. I thought I would throw the latter out there in order to jinx it and get a call today!I have stopped clicking on the 3-year/$99 link so that they (re: Sirius XM) can't track my interest in their service. I think what is happening is each attempt at the 3-year deal places the $6/mo offer in a cart. The emails we have been receiving in the past three weeks indicate something along the lines of "needing to complete my order".
Never had a subscription. It’s already free on so many platforms.