Re: Hiya....Got a question
I would simply call the company--I believe they are part of Verizon now (check on that). Tell them what you told us--they'll connect you to the right person or tell you where to go online. Worked just fine for my husband and me when we needed info from former employers.
EDIT I deleted your redundant post on the Young Dreamers board. If you check your Personal Messages, you'll find one from me about that.
You can't always get what you want, but if you try sometimes, you might find you get what you need.