Unemployment assistance owes me money and need advice
A couple of months ago, there was an error in my unemployment. I live in Massachusetts and the department was going through a conversion with their systems and I was reported as showing an over payment when in fact there wasn't one. Over the next 7 weeks, money was taken out of my weekly benefit and I was informed that once the conversion was complete, the situation would be rectified. About 2 weeks ago, about 75% of it was paid back to me. Since then I have emailed about the remainder and received no response. When I call and am able to reach someone, I am told it may be coming, but can never get a definite answer. I feel I am getting the runaround.
Is there anyone else I can call or write to about this within the state?