Sorry this happened to you!!
I have Amazon Prime too, and keep intending to use the streaming video. But other than half an episode of Downton Abbey, to see if I could stream the video, I just haven't been motivated to watch any of it yet. I haven't read any books from the free Kindle library that comes with it, either.
I really love the shipping advantages of Amazon Prime, though. Amazon Prime has changed me from an LBYM'er to a more avid consumer. Fast, free shipping means nearly instant gratification and that sure encourages me to spend more.
Already we are boldly launched upon the deep; but soon we shall be lost in its unshored, harbourless immensities. - - H. Melville, 1851.
Happily retired since 2009, at age 61. Best years of my life by far!