A former peer of mine went to the local VW dealership to get an oil change. He used a magic marker to write a small X on the oil filter prior to going for service to test the dealer's honesty. He went to the dealer for the service and then waited in the customer waiting room for the car. When he paid for the service after the oil change was finished he checked the oil dipstick. It was fresh oil. He checked the oil filter. The dealer did not change the filter because the marked oil filter he marked with a magic marker was still there. He went to the service mgr , pointed out the dishonesty of the mechanic and then received correction on the spot and a free oil change on his next visit. Also I agree, female customers are common targets of car service centers. One of the biggest scams is the " fuel service system cleaning ". Just use good gas like Shell, BP, Chevron as examples and you should be good to go. My dealer charges $99 for cabin air filter replacement. I buy the part which is $30 and then change out the filter annually which is behind the glove box. It takes less than 2 minutes to complete. $69 labor profit the dealer makes for a 2 minute job is why the dealer makes money.At least 75% of the time I go for an oil change I get this line, but it's before they change it. I would go full Karen if they told me they'd already done it and were charging me.
The typical route is they show me "my" dirty filter as evidence and ask if I want it changed, and I always say, nope, thanks, maybe next time. I wonder if some of these places just keep a dirty one ready as bait for any female driver.
Men, make sure you teach your daughters the same car maintenance tricks you learned - how to change and check stuff on their own. Most of us don't get those lessons, and the dealers, etc., know that full well.
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