I have what I think is an unusual problem with this printer and how it handles color printing. This is a laser color printer, purchased 5/2017. The initial color toner cartridges lasted a year at which time they were replaced with Canon color cartridges. These were purchased through Amazon and supposedly sourced from Canon. I neglected to check to make sure they were 100% full.
I print tons of b&w and am on my 3rd high yield cartridge. Counter says over 9K b&w pages printed so the b&w printing appears to be normal.
I print hardly any color (900 total per the counter). The cartridges supposedly print an estimated 2300 pages each
. Have talked to 3 techs and none can explain this. All color cartridges show at 10% which seems strange to us. 3 days later after printing on b&w, the cyan dropped to 0%.
I googled but found nothing for this issue.
Canon sent me a replacement (refurbished) printer as it is under a 3 year warranty. The replacement printer has a wonky touch pad which is probably why it was returned
.
My next step is to either replace this printer with a different brand color laser or buy the cheapest color cartridges out there and see what happens.
Any thoughts? Also, any experience with cheapo 3rd party color cartridges?