I use Safe-mail.net, because it's encrypted and I have so many secrets I'm passing on to other government's secret agents I need it.
Regardless, I've used it since 1998 or so and never had any problem until TODAY: my password doesn't work! At all! And it's the same old password I've used for over a year, so it's not like it's new or I don't know it.
I wrote the company this morning and told them. One of their tech support fellows wrote back and said I didn't "know my password." Obviously, they are aware of my way below 80 i.q.
The other thought of the employee was my "keyboard had a problem", but it seems to be working fine after trying it over and over...and over.
So, after trying to open this service many, many, many times it did finally opened once. ONCE. And then would never open again. Despite repeated and repeated tries...and repeated tries.
Maybe the employee only worked half day today as it's a holiday weekend, but I have written two emails since being contacted by them and received no answer. I'll wait until Monday and see if he writes me back again.
So, before I start pulling my hair out of my head out of sheer frustration,
I thought I would ask if anyone here ever had that happen to them and what the problem was?*
(*The only thing left for me to try is to get an air can and blow the keyboard in case somehow this is the problem, but I am getting the keyboard to type everything. How can the keyboard be the problem then?)