Re: Costco Return Policy
Yep, costco had to revise their computer return policy when people started buying laptops there and then returning them after 2 years and buying a new one. Now its six months for computers.
That having been said, the costco return policy has worked out well for me. I bought a set of their cookware and about a year later all the coating came off of two of the pans. I think it was just not anodized properly. I sheepishly called and asked if they could be returned. You bet...I didnt need the original box or other stuff, just bring them back. Slapped cash in my hand and I bought another set.
Usually costco's prices are the best for the quality...sometimes they arent...but with a satisfaction guarantee like this i'll pay a little extra.
Sams Club offers the same type of policy, implemented a little under a year ago. However the sams version is sometimes used to avoid having to actually service the customer. Bought my wife a nice $500 watch from the samsclub.com web site a couple of years ago. It stopped working about 3 months later. The local watch repair guy said he couldnt get parts for it. I could find no mention of the manufacturer and how to send in a watch for repair. When I bought it into the store the employee at the jewelry counter said "well, we dont carry that watch here, so I cant help you with getting it fixed...just go over there and return it and get something else". Which I did.
For both the "unwritten" policy is that they'll take stuff inside of a year, with manager approval usually called for when the return is made more than a year later.
Dex is right though...fatwallet is laden with people bragging about how they regularly and consistently take advantage of the costco return policy.
Be fearful when others are greedy, and greedy when others are fearful. Just another form of "buy low, sell high" for those who have trouble with things. This rule is not universal. Do not buy a 1973 Pinto because everyone else is afraid of it.