Originally Posted by Scrapr
Not for me. I own a business with a good amouint of rolling stock. 8 trucks right now, as many as 17 a few years ago. I started splitting our flat business to see if they would be better than our present vendor (Tire Factory). I told Les Schwaab I was giving them a tryout.
After a couple months the manager says I need to have your tire business or we won't do your flat work. I said goodbye. About once a year their on road flat guys come knockin on our door to pick up our tire work. I relay that scenario. they slink away.
i hate pressure in sales.
I understand Les Schwab's position on this. (I have a lot of experience with them and admire their business model and ethics) As a full-line tire dealer with locations all across the Pacific Northwest, they make money selling tires, the service aspects are there to support new tire sales. Remove either and the equation doesn't work; they have a huge overhead burden to support, but they can't run a sucessful business doing nothing but sh*t work when the guy across the street is getting all the gravy.
It's not "pressure in sales", it's an economic decision- bottom line is they can't afford you as a customer if all they're getting is the dirty work.
Besides, someone has to pay for all that beef they give away every fall.