Moemg, does eBay specifically require you as a seller to indemnify all your buyers against shipping losses, for any reason, including damage in transit? It may be good customer service to do so if you are selling small items, but what about someone selling something very valuable, yet inexpensive to ship like jewelry, or a watch? Normally, if the customer pays for shipping, title and risk pass to the buyer at point of sale. If the seller pays the shipping, title and risk pass at point of delivery. If you are required to operate under unique rules of conduct on eBay , I expect it would behoove you as a seller to choose a delivery method that would protect your interest in the goods in transit; not much of an issue with a $14.00 print cartridge; you could afford to replace one now and then if you encounter shipping losses or a buyer who just claims he/she never received the merchandise.
It would be interesting to see what would happen in the event of a major dispute , (i.e >$14.00
) over undelivered merchandise. UCC statutes are pretty clear about where title to goods and risk of loss passes, for shipment of commercial goods , ie FOB, FCA, etc. Unless the seller specifically accepts responsibilty for the goods in transit up to the point of delivery (under the relevant UCC statutes,not eBay guidelines) it coud get sticky. With the advent of e-commerce, this will undoubtedly make an appearance in the higher courts, if it hasn't already. Throw international shipping into the mix , and now you have to comply with Incoterms, instead of UCC.