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First generation iPod Nano recall
12-08-2011, 06:23 PM
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#1
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Moderator Emeritus
Join Date: Sep 2007
Posts: 17,773
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First generation iPod Nano recall
Have a first generation Nano? Follow the instructions in this link
Apple - Support - iPod nano Replacement Program
to return it and you'll get a cool new one in return.
__________________
“Would you like an adventure now, or would you like to have your tea first?” J.M. Barrie, Peter Pan
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12-08-2011, 11:08 PM
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#2
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Thinks s/he gets paid by the post
Join Date: Jul 2003
Location: Pasadena CA
Posts: 3,341
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The site doesn't work for me, been trying for weeks now. Get the message: We're sorry, the transaction cannot be completed at this time. Please try again later or contact us.
But later doesn't work and I cannot 'contact them' as when I try to do I have to pay first to talk to Apple since I don't have a warranty. Catch 22.
__________________
T.S. Eliot:
Old men ought to be explorers
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12-09-2011, 12:11 AM
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#3
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Moderator Emeritus
Join Date: Sep 2007
Posts: 17,773
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Weird--it worked for me when I filled out the form online three or four weeks ago.
I think you can go into the Apple store with the nano to get help with the process.
__________________
“Would you like an adventure now, or would you like to have your tea first?” J.M. Barrie, Peter Pan
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12-09-2011, 09:32 AM
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#4
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Sep 2005
Location: Northern IL
Posts: 26,821
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Thank you! I don't think I got any notice on this from Apple, so I was unaware. There is at least one 1st Gen Nano in our family, and I got that successfully signed up, packaging is on its way. Sent notes out to some friends/family to check theirs.
-ERD50
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12-09-2011, 10:14 AM
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#5
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Thinks s/he gets paid by the post
Join Date: Oct 2009
Posts: 2,110
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Yes, thanks! I had no idea. And my old ipod qualifies. It works just fine so never had replaced it. Now I'm getting a brand new one. Yea.
You are truly the bestwifeever!
__________________
“Of all the paths you take in life, make sure a few of them are dirt.” John Muir
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12-09-2011, 10:21 AM
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#6
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Moderator Emeritus
Join Date: Sep 2007
Posts: 17,773
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Remember to copy any files from the old iPod if you want them (mine has many versions of "Moon River" on it) as they will be history once you send the old away.
__________________
“Would you like an adventure now, or would you like to have your tea first?” J.M. Barrie, Peter Pan
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12-09-2011, 12:38 PM
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#7
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Recycles dryer sheets
Join Date: Mar 2006
Posts: 406
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Thanks for the tip. I forgot I had this one - it was in the drawer of unused electronics. No problems with the site - it took less than a minute.
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12-09-2011, 12:51 PM
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#8
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Thinks s/he gets paid by the post
Join Date: Apr 2008
Posts: 1,246
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My warranty application was accepted but I haven't heard any more from Apple. How long does the process take?
__________________
"Don't you draw the queen of diamonds, boy, she'll beat you if she's able.
You know the queen of hearts is always your best bet" -- The Eagles, Desperado
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12-09-2011, 03:01 PM
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#9
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Dryer sheet wannabe
Join Date: Sep 2007
Location: SoCal
Posts: 15
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Quote:
Originally Posted by MuirWannabe
....Now I'm getting a brand new one. Yea.
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From what I've gathered they'll send out refurbished units not new ones.
Quote:
Originally Posted by misanman
My warranty application was accepted but I haven't heard any more from Apple. How long does the process take?
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I've registered over 3 weeks ago and only received a note from Apple (after a few days) that the process has started. Some people on the Apple forums applied even earlier and are still waiting for the return material. The first wave got their replacements already.
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12-09-2011, 04:38 PM
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#10
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Sep 2005
Location: Northern IL
Posts: 26,821
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Quote:
Originally Posted by misanman
My warranty application was accepted but I haven't heard any more from Apple. How long does the process take?
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I got an email reply the same day (within minutes, hours? I didn't note the time)
When I get the packages for shipping is unknown at this time.
-ERD50
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12-09-2011, 04:48 PM
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#11
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Thinks s/he gets paid by the post
Join Date: Jul 2003
Location: Pasadena CA
Posts: 3,341
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Quote:
Originally Posted by Bestwifeever
I think you can go into the Apple store with the nano to get help with the process.
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That did not work, went there first and they got the same message and just told me to try later....Still trying
__________________
T.S. Eliot:
Old men ought to be explorers
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12-09-2011, 05:54 PM
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#12
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Confused about dryer sheets
Join Date: Mar 2011
Posts: 9
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Took about 3 weeks but I did finally receive my shipping package today.
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12-11-2011, 11:20 AM
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#13
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Moderator Emeritus
Join Date: Dec 2002
Location: Oahu
Posts: 26,856
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We got the notification e-mail on 11 Nov, applied a couple days later, and got the box on 9 Dec.
Now spouse has to box up her iPod and send it in.
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Author of the book written on E-R.org: "The Military Guide to Financial Independence and Retirement."
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12-28-2011, 02:04 PM
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#14
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Moderator Emeritus
Join Date: Sep 2007
Posts: 17,773
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Just got our replacement today--it is a cool little thing. So about six weeks from start to finish to get the replacement. It will take about that long for me to get up to speed on how to use all of the features.
__________________
“Would you like an adventure now, or would you like to have your tea first?” J.M. Barrie, Peter Pan
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12-28-2011, 05:00 PM
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#15
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Thinks s/he gets paid by the post
Join Date: Oct 2009
Posts: 2,110
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Quote:
Originally Posted by Bestwifeever
Just got our replacement today--it is a cool little thing. So about six weeks from start to finish to get the replacement. It will take about that long for me to get up to speed on how to use all of the features.
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BWE, Did you recieve an all new ipod or a refurbished ipod that you had sent in? Still waiting to get mine after sending the old one back in the box they sent. Thanks.
__________________
“Of all the paths you take in life, make sure a few of them are dirt.” John Muir
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12-28-2011, 05:28 PM
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#16
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Moderator Emeritus
Join Date: Sep 2007
Posts: 17,773
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Quote:
Originally Posted by MuirWannabe
BWE, Did you recieve an all new ipod or a refurbished ipod that you had sent in? Still waiting to get mine after sending the old one back in the box they sent. Thanks.
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I got a brand new one, a silver 6th generation. I ran the serial number through some random website to see that it was manufactured in December 2012. It has only a 90 day warranty, however.
I read on a couple of Mac boards that perhaps refurbished 1st generations had been sent out earlier, but really no one ever posted that they received anything other than the new ones.
Also, it came in the same kind of box you sent back the old one in, just loose in there, no documentation, charging cable, earphones, nothing but the tiny little new Nano.
__________________
“Would you like an adventure now, or would you like to have your tea first?” J.M. Barrie, Peter Pan
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12-28-2011, 06:52 PM
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#17
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Mar 2007
Posts: 14,328
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Quote:
Originally Posted by Bestwifeever
......... it was manufactured in December 2012. .........
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Wow! That is new!
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12-28-2011, 06:53 PM
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#18
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Moderator Emeritus
Join Date: Sep 2007
Posts: 17,773
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Quote:
Originally Posted by travelover
Wow! That is new!
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D'oh!
You know those Apple people, always ahead of the rest of the world
__________________
“Would you like an adventure now, or would you like to have your tea first?” J.M. Barrie, Peter Pan
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01-06-2012, 08:50 AM
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#19
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Dryer sheet wannabe
Join Date: Sep 2007
Location: SoCal
Posts: 15
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Fedex dropped off a 6gen replacement yesterday, 16 days after they received the old one (this includes xmas/new year).
Total time from sending request for replacement to arrival of new one: 50 days.
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01-07-2012, 12:22 PM
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#20
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Thinks s/he gets paid by the post
Join Date: Oct 2009
Posts: 2,110
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Just got my 6gen replacement. Did not take very long overall. Pretty cool. Brand new ipod. And its so little. Thanks again Bestwifeever!
__________________
“Of all the paths you take in life, make sure a few of them are dirt.” John Muir
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