Had your airbag replaced?

[braumeister]

I saw this list the other day and kind of marveled at how long this recall and replace process is taking. My 2013 Honda CR-V used to be due for a replacement but Honda changed the list on their website a while back and now only models up to 2011 will get it.

[Fedup]

Yes the Honda was replaced but not the Toyota.

[bjorn2bwild]

Yes, both front air bags on my 2003 CR-V - presumably with new Takata replacements. Tick, tick, tick.............

[Hermit]

A related problem: The horn button on my Jeep Wrangler does not work. The fix is to replace it. Unfortunately they have to replace the air bag to do that.

[braumeister]

Anyone know why the high end (BMW and Mercedes) have the lowest compliance rates? I would have expected them to jump right on this to build good customer relations.

[JoeWras]

Quote:

Originally Posted by braumeister Anyone know why the high end (BMW and Mercedes) have the lowest compliance rates? I would have expected them to jump right on this to build good customer relations.

Good question. As I shared on another recent thread, I'm looking after a BMW for an older friend. This BMW has "sticky steering." Someone on this board diagnosed it for me!

Anyway, I searched the NHTSA site regarding this steering because people who have it were complaining that because it was sticky, you could jerk the wheel and overcorrect. (I agree with this.) It feels like a safety issue.

However, BMW defended themselves against the investigation to avoid a recall on a fairly small amount of cars.

So, instead it is a repair issue only, and BMW isn't reaching out to fix it.

This isn't a bad window motor, or bad A/C or that kind of thing. It is a really bad feel to the steering!

Based on this experience, BMW is permanently off my list. The data presented in the graph by the OP doesn't surprise me. Quick work on recalls or safety concerns doesn't seem to be high on their customer relations radar.

[Sunset]

I thought this was asking the wife if her hubby was replaced

Toyota says mine is fine, but they did send me a recall for the door opening on the highway, actually it was a letter to say there is a recall, but don't come in as they don't know how to fix it yet and will send another letter when they know.

That was 6 months ago ....

[Blue Collar Guy]

Quote:

Originally Posted by Hermit A related problem: The horn button on my Jeep Wrangler does not work. The fix is to replace it. Unfortunately they have to replace the air bag to do that.

This might be a problem on your next annual inspection. And a safety issue. Luckily I have a solution ,

https://www.youtube.com/watch?v=Dqc6yRIHiW0

[Hermit]

Quote:

Originally Posted by Blue Collar Guy This might be a problem on your next annual inspection. And a safety issue. Luckily I have a solution...]

Thanks BCG. That may be my best solution, although the proposed horn button would be a little tricky when traveling down the road...

[euro]

Quote:

Originally Posted by braumeister I saw this list the other day and kind of marveled at how long this recall and replace process is taking. My 2013 Honda CR-V used to be due for a replacement but Honda changed the list on their website a while back and now only models up to 2011 will get it.

Yep, had it replaced on my Subaru right before I sold it.

[kaneohe]

After a year or more of waiting for parts, finally had it done on Subaru.
Fortunately it only affected passenger side so could still use car. Seems like
scheduling is not well known. Took it in Wed and probably only got it back
the next wk Thurs cuz I told them I was going on a trip Friday. ....so over a week
w/ a free rental car that Subaru paid for......perhaps that's why the schedule is so loose.......somebody else is paying.

[HGTVfan]

A few months ago I got a call from my dealer to set up an appt. to replace the passenger airbag (2012 Honda Accord). I got the call a few days before I got the letter. I set up the appt. for the following Monday. The dealer said it would take 1 1/2 hours and it took 2 hours so not bad. I was lucky that it was an easy process.

[Bamaman]

Honda hired an outside company to personally contact owners by telephone and get the dealership on the phone on a conference call--to schedule replacement of Tanaka airbags. It worked very smoothly for me.

Each manufacturer has a different corporate personality.
Mercedes is not very customer friendly unless you're trading Mercs every 3 years and are a long time customer.
General Motors won't admit a problem or publicize a fix for a problem until it costs them a $ zillion.
Honda is facing their airbag problems the right way.
Volkswagen is a coverup bunch--and it cost them $ billions.
Toyota will fix problems that don't even exist because they're so flush with cash and so profitable. It's not worth the negative visibility to them.

[Fedup]

Quote:

Originally Posted by HGTVfan A few months ago I got a call from my dealer to set up an appt. to replace the passenger airbag (2012 Honda Accord). I got the call a few days before I got the letter. I set up the appt. for the following Monday. The dealer said it would take 1 1/2 hours and it took 2 hours so not bad. I was lucky that it was an easy process.

Not here. I've heard it on TV and punch in my car serial number and was able to schedule at a nearby dealer.

[eytonxav]

DS had his airbags replaced 2X on his Honda Ridgeline, and we also had ours replaced on an Acura RDX.