Useful Links

FIREmenow · 12-30-2015, 05:22 PM

Quote:

Originally Posted by audreyh1

Right - if you sell stuff via PayPal you need to link a bank account.

There is a "send me a check ” option that costs $1.50. Very small link under the transfer money screen.....

audreyh1 · 12-30-2015, 06:52 PM

Quote:

Originally Posted by FIREmenow

There is a "send me a check ” option that costs $1.50. Very small link under the transfer money screen.....

Good to know.

razztazz · 12-30-2015, 06:56 PM

Quote:

Originally Posted by FIREmenow

There is a "send me a check ” option that costs $1.50. Very small link under the transfer money screen.....

Thank you so much for this!

ls99 · 12-30-2015, 07:00 PM

Quote:

Originally Posted by RunningBum

Go to Wallet in your account. You'll see each bank account and card you have linked. Click on whatever you want to delete. A screen will come up with some options, one of them being "Remove Bank" (or card).

I did some googling and not being able to delete banks or cards is a common issue. Apparently transactions are sometimes left as pending in their system even after they have cleared and show completed to the user. It is simple for them to clear them, but people have only had luck if you call rather than try to send them a message. Takes about 2 minutes once you get through, especially if you go through their Contact Us page where you account info is loaded for the rep to see when they answer. I will be trying this next week.

If they try to convince you not to close it, you can always tell them you are switching banks and will update with the new bank later. But nobody has said they've had any push back.

They will still play games.

If the last transaction was, say yesterday, even if the transaction is complete, they will not allow the bank account to be disconnected. Chatting with cust svce will get the sob story that "our systems take three to five days to update".

Then they may let you actually diconnect the account by clicking remove. Likely will still need to call cust svce.

RunningBum · 12-30-2015, 07:43 PM

Quote:

Originally Posted by ls99

They will still play games.

If the last transaction was, say yesterday, even if the transaction is complete, they will not allow the bank account to be disconnected. Chatting with cust svce will get the sob story that "our systems take three to five days to update".

Then they may let you actually diconnect the account by clicking remove. Likely will still need to call cust svce.

As I said earlier, it's been a month since my last transaction. If it had only been a couple days I could see the issue. Is this your experience, or one you've read somewhere, or are you just assuming? The 3-5 stories I read online said that a call cleared everything up.

ls99 · 12-30-2015, 07:52 PM

Yea, it is my experience. I'll try the disconnect in five days.

RunningBum · 01-07-2016, 11:12 AM

Just got mine removed. The rep said he didn't see any pending transactions to clear, but he could do the removal. Took about 15 minutes total, including the short initial hold wait, and other holds as he was trying to look up stuff and then do the removal. Speakerphone makes it much more tolerable to be on hold.