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What happened to FedEx?
Old 04-09-2020, 08:29 PM   #1
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What happened to FedEx?

Since the onset of quarantine, many people are buying more online so they're getting stuff delivered more often. But I read post after post criticizing the service from Federal Express: orders not arriving on schedule, delivered to the wrong address, merchandise damaged, etc. It looks to be a lot bigger problem than just an occasional TV thrown over a gate by a lone slacker and caught on a doorbell camera.

How the mighty have fallen. At one time, FedEx was so good they almost put the USPS out of business. Apparently, not any more. Not long ago I read that Amazon was backing out of using FedEx. What's going on at that once-proud brand?
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Old 04-09-2020, 08:36 PM   #2
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I see more ups, usps and amazon white than fedex. Maybe they all got the covid.
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Old 04-09-2020, 08:42 PM   #3
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Maybe FedEx is drinking the same Kool-Aid as the worthless USPS personnel?
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Old 04-09-2020, 08:52 PM   #4
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My Fedex driver decided he’d had enough. He parked his truck at the beach and decided to chill for the afternoon.

Coincidentally, shortly after this photo was taken our city banned hanging out on the grassy areas by the beach.

Haven’t seen him since.

28461B63-E7DC-454D-8042-C113526A9C74.jpg
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Old 04-09-2020, 09:16 PM   #5
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Quote:
Originally Posted by aja8888 View Post
drinking the same Kool-Aid
Flavor-Aid.
Get your meme correct, youngster.
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Old 04-09-2020, 10:26 PM   #6
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Originally Posted by Mdlerth View Post
Not long ago I read that Amazon was backing out of using FedEx. What's going on at that once-proud brand?
Other way around. Amazon didn't quit FedEx. Amazon runs their own fleet of cargo planes. They have been ramping up the jets. So then amazon asks (tells) FedEx what they are going to pay for freight. Not very profitable for FedEx so they quit Amazon. It actually is a smart play by FedEx. Amazon just suspended (quit?) a delivery service start up in a couple markets because of capacity issues. I think FedEx doesn't want to subsidize a competitor

I just got a delivery from FedEx today...2 business days early. It was a big help
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Old 04-09-2020, 11:05 PM   #7
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If I'm expecting an expensive and /or an important package from FedEx or UPS I just do a hold at facility for pick up and go pick it up, otherwise t gets here when it gets here.
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Old 04-10-2020, 12:10 AM   #8
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Yes, like Scrapr said, FedEx told Amazon to take a hike after Amazon referred to FedEx as the competition. FedEx said that Amazon thinking it could establish a coast to coast network was fantastical thinking and then someone leaked an Amazon memo that said, Here's to a fantastical New Year. They are enemies now.

Amazon dropping their own delivery service and mentioning FedEx in the press release may have been an olive branch because Amazon is getting walloped from now!

FedEx is about 1/10th the size of UPS (they run 3 trucks on every route - ground, home, and express which makes their presence feel large) and the majority of revenues come from international shipping and express b2b. They are hurting right now. Their ground drivers are poorly paid (IMO) contract drivers who work for a route "owner". I am still seeing them deliver though.
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Old 04-10-2020, 02:53 AM   #9
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I know I see lots of Amazon, FedEx and UPS trucks in my neighborhood every day along with regular USPS. I’ve had really good service from all, though most of what we get comes from Amazon or USPS. We go for walks every day and there are packages on doorsteps all over. Covid-19 is going to a accelerate the growth of online at the further expense of brick-n-mortar IMO.
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Old 04-10-2020, 05:04 AM   #10
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They delivered my new iPhone.... see them around all the time.
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Old 04-10-2020, 05:18 AM   #11
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I’m getting on time undamaged deliveries from Fedex. No problems here.
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Old 04-10-2020, 06:05 AM   #12
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My FedEx deliveries are OK, but the people who deliver are different each day. They are usually talking on the phone while having a package under the other arm. Very hurried.

Now for UPS. We have had the same driver the last 2 years. She is probably the nicest human on this earth. I can't say enough good things about her, and how pleasant she is. She's even bent a few rules from time to time helping me get stuff inside the house (don't tell her boss).
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Old 04-10-2020, 06:05 AM   #13
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Maybe FedEx is drinking the same Kool-Aid as the worthless USPS personnel?
That is a VERY unfair statement. Our USPS personnel are great and the service has been brilliant for as long as we have lived here. They are always on time and predictable. The times they have missed something or been delayed in 25 years I can count on 1 hand. At least for us. and we know our carrier personally.

Maybe in your area it is poor but to make a nasty general statement like that is uncalled for.

You obviously have had no experience with Canada Post. Now that is a completely different story.
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Old 04-10-2020, 06:08 AM   #14
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Good service from all here, although I'm more likely to see a UPS driver toss a package up the sidewalk than the others. If I happen to be outside when they arrive, all the drivers (except USPS) are generally very friendly.
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Old 04-10-2020, 06:12 AM   #15
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That is a VERY unfair statement. Our USPS personnel are great and the service has been brilliant for as long as we have lived here. They are always on time and predictable. The times they have missed something or been delayed in 25 years I can count on 1 hand. At least for us. and we know our carrier personally.

Maybe in your area it is poor but to make a nasty general statement like that is uncalled for.

You obviously have had no experience with Canada Post. Now that is a completely different story.
From our experiences, and my friends and family too, the USPS has gone down the tubes. For instance, the last three mailings I sent out with Certified, Return Receipt handling, none of the three green return postcards were delivered back to me (my receipt and proof of delivery). And this was in the last 60 days. I could fill a couple of pages with similar deficiencies, but no need to.

We get a new delivery person every few months. That generally results in the neighbors re-delivering each others mail. I could go on here too.

And I know Canada's Post is worse having send packages there which we never delivered.
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Old 04-10-2020, 06:38 AM   #16
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No problems with Fed-Ex around here. UPS is just as good but it seems we get more delivers VIA Fed-Ex. I'd give them both an A. USPS is OK, but they get a C+ from me.... LSO is a regional carrier but they are pretty poor and probably rate about a D grade.... Amazon is non existent around here so they don't get a grade.
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Old 04-10-2020, 06:47 AM   #17
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My experience with both FedEx and UPS has been superlative. USPS? - that's another matter.
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Old 04-10-2020, 06:51 AM   #18
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UPS has been quite delayed for us too lately. But honestly it is understandable. For us to be getting anything via these services at this time is exemplary IMHO, If I was still w&^king, this is one of the jobs I would not like to be doing at all, especially in these troubled times. Would you?
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Old 04-10-2020, 06:59 AM   #19
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UPS has been quite delayed for us too lately. But honestly it is understandable. For us to be getting anything via these services at this time is exemplary IMHO, If I was still w&^king, this is one of the jobs I would not like to be doing at all, especially in these troubled times. Would you?
There are any number of jobs I wouldn't want right now. But I'll add 2 that I think are more undesirable, right now:
the public bus drivers. While running yesterday, I saw the driver wearing a mask but couldn't help and wonder what fear was gong on in his mind.
[perhaps the most under-rated heroes right now] hospital maintenance and cleaning employees.
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Old 04-10-2020, 08:11 AM   #20
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While the number of online orders are up, the number of deliveries is up even more.
A lot of my online orders are being chopped into a lot smaller shipments, probably due to constrained inventory they ship what they got at the time and ship the rest later. All of which equals more deliveries.

Amazon branded trucks are a recent thing here in the last 8 months. My last two AMZ deliveries sucked... driver left the package in the middle of the driveway 20 feet from the door. Neither AMZ delivery rang the door bell.
If it wasn't for the emails stating it was delivered it would have been porch pirate bait.

UPS and FedEx have always at least gotten the package to the door if not stashed out of sight from the street.

USPS is comical to watch. Their trucks make a distinctive sound so know when they go by. We get our entertainment betting on how many trips past our house the truck makes as the driver has to double/triple/quadruple back to deliver a forgotten package at a house where he had just delivered the mail. Each back track is moving faster as the driver tries to stay on schedule. The trucks are tiny and despite being up against the curb still can not manage a u-turn without making it a four-five-point turn.
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