MikeD
Full time employment: Posting here.
Almost...
Somebody was using our credit card at a Wal*Mart in Charlotte, NC while we were on vacation in Duck and Corolla, NC. They tried to charge $407.77 worth of groceries but were denied. The credit union canceled our credit card and called and left a message on our house phone number. Of course, being on vacation an' all, we were not there to get the message. Well, since we have FiOS digital home phone it took a message and sent us emails on all of our phones, laptops, desktops, tablets, and wrist watches. I listened to the saved voice mail on my tablet and immediately called the Navy Federal Credit Union. They asked me all kinds of stuff to verify my identity. Some of it was directly from our credit report. One was a trick question: "What year did Prahata my-last-name live at your home address?" I said never and was allowed to discuss my account with the nice lady at fraud control. They are sending us a new credit card by Federal Express and it will get to our home address on Monday or Tuesday. If we were not the sophisticated travelers that we are(!) we would not have had a spare credit card with us (different account with different CU with diff number) and Visa would have gotten us a new card by tomorrow morning somehow. I almost didn't bring the spare backup card with us. As I was going upstairs to get it I thought to myself, it's just to the beach for a couple of days and we do this trip all the time... I won't think that again!
I got the idea of having a spare credit card while on vacation fron one of the many threads here on stolen credit card numbers. I am really glad I paid attention now.
It wasn't Penfed this time, it was a Navy FCU card. I think the snotty clerk at the liquor store with the attitude was the one who helped us out.
Mike D.
Somebody was using our credit card at a Wal*Mart in Charlotte, NC while we were on vacation in Duck and Corolla, NC. They tried to charge $407.77 worth of groceries but were denied. The credit union canceled our credit card and called and left a message on our house phone number. Of course, being on vacation an' all, we were not there to get the message. Well, since we have FiOS digital home phone it took a message and sent us emails on all of our phones, laptops, desktops, tablets, and wrist watches. I listened to the saved voice mail on my tablet and immediately called the Navy Federal Credit Union. They asked me all kinds of stuff to verify my identity. Some of it was directly from our credit report. One was a trick question: "What year did Prahata my-last-name live at your home address?" I said never and was allowed to discuss my account with the nice lady at fraud control. They are sending us a new credit card by Federal Express and it will get to our home address on Monday or Tuesday. If we were not the sophisticated travelers that we are(!) we would not have had a spare credit card with us (different account with different CU with diff number) and Visa would have gotten us a new card by tomorrow morning somehow. I almost didn't bring the spare backup card with us. As I was going upstairs to get it I thought to myself, it's just to the beach for a couple of days and we do this trip all the time... I won't think that again!
I got the idea of having a spare credit card while on vacation fron one of the many threads here on stolen credit card numbers. I am really glad I paid attention now.
It wasn't Penfed this time, it was a Navy FCU card. I think the snotty clerk at the liquor store with the attitude was the one who helped us out.
Mike D.