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Good Credit Card, anyone?
04-22-2008, 11:50 AM
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#1
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Full time employment: Posting here.
Join Date: Feb 2008
Location: Central Coast, California
Posts: 912
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Good Credit Card, anyone?
Our Capital One "no hassle" card is NOT living up to its name. For the second time in six months, they've misallocated our payments (we pay online) and then hit us with late fees (which, after much hassle, they've later corrected).  We have other credit cards for emergencies but don't like using them because of their terms and conditions.
We've got fabulous credit, and I'm tired of battling with this company. You'd think they'd be interested in keeping good customers who are good credit risks, but that doesn't appear to be the case. Anyone got a credit card that they like using (our criteria are no annual fee and a competitive rate of interest)? Bonus points for perks (like airline miles). Easy to use customer service would be a must, at this point! I'll check online as well, but figured that what I really care about right now (good customer service) isn't something I'm going to see on Bankrate.
Thanks for any ideas.
__________________
"You'd be surprised at how much it costs to look this cheap." -- Dolly Parton
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04-22-2008, 11:57 AM
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#2
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Moderator Emeritus
Join Date: Feb 2005
Location: San Diego
Posts: 5,248
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My HSBC Cash Back Platinum has been great. No issues, no mis-charges, they always call when a funny transaction appears, and make it disapear without question if it's not us (all but two times it was). Plus they send us a few hundred $$$ every year. I think the interest is ~11% but we don't carry balances so I can't say for sure.
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04-22-2008, 12:20 PM
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#3
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Recycles dryer sheets
Join Date: Nov 2006
Posts: 99
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We have had a Discover card since they came out with one. EXCELLENT customer service in all areas. We have charged a whole roof, cruises, travel of all kinds, and or normal expenses. They promptly fixed any errors. We carry an Amazon affiliated VISA for those few times we cannot use Discover or when they have an amazing % cash back on a certain type of expense category.
Cannot however talk about interest rates since we have never paid any interest.
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04-22-2008, 12:42 PM
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#4
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Recycles dryer sheets
Join Date: Dec 2007
Posts: 102
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Quote:
Originally Posted by sweetana3
Cannot however talk about interest rates since we have never paid any interest.
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I think that's probably a trend on this board
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04-22-2008, 12:49 PM
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#5
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jan 2007
Location: Independence
Posts: 6,549
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Tired old recording here, but PenFed has the best product out there. https://www.penfed.org/productsAndRa...s/overview.asp
Setting it up to autopay in full from a different bank's checking account took a little tinkering, but good otherwise. Works for me.
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04-22-2008, 01:22 PM
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#6
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Moderator Emeritus
Join Date: Aug 2006
Posts: 6,924
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I've an affinity card from the grocery store (Kroger) where I do most shopping. They send coupons and checks (only good at their store) and 15 cents discount per gallon of gas (bought at their gas station).
__________________
"Knowin' no one nowhere's gonna miss us when we're gone..."
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04-22-2008, 02:13 PM
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#7
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Recycles dryer sheets
Join Date: Nov 2007
Location: Denver
Posts: 170
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Citicard Cash Returns has been pretty good. Solid 1% cashback on all purchases (they send checks at the $50 mark) and you get access to various other perks if you are interested. No fee, and the apr is under 9% (don't know exactly but it is sitting right there online should I develop a burning desire to see it).
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04-22-2008, 02:19 PM
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#8
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Moderator Emeritus
Join Date: Jun 2007
Location: At The Cafe
Posts: 6,873
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I've stopped using a Macy's card but keep it for backup. It was a hassle going into a store to redeen the rewards coupons.
I got one of those Amazon.com cards that gives you $30 off to sign up. Things have gone wrong but Customer Service is really up to it and was easy to deal with. First off, there was some internet fraud, about $500 in foreign phone calls; well handled step-by-step by customer service; no complaints from me that they couldn't remove the "rewards" credit for that $500. And they call me or freeze the card if they see any unusual charges, so I keep the Macy's card handy. I buy a lot of stuff from Amazon anyway so the rewards certificates are easy to use.
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04-22-2008, 02:53 PM
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#9
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Thinks s/he gets paid by the post
Join Date: Jun 2006
Location: Central, Ohio, USA
Posts: 2,632
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Beating a Dead Horse but PenFed Cashback 5% (Gas), 2% (Groceries), 1.25 (all others). Purchase food at local Giant Eagle Grocery store for $.20 off on 30 Gallons of Gas for each $50 spent on food.
__________________
Vietnam Veteran, CW4 USA, Retired 1979
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04-22-2008, 03:02 PM
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#10
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Full time employment: Posting here.
Join Date: Sep 2007
Location: mpls, mn
Posts: 607
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Quote:
Originally Posted by calmloki
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2 questions about Pen Fed.
Do you have to be/been employed by the Fed. Govt. to join?
Is there a limit on the rebate that you can receive like some other credit cards out there? Thanks.
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04-22-2008, 03:17 PM
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#11
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jun 2002
Location: No Country for Old Men
Posts: 47,480
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Quote:
Originally Posted by mn54
2 questions about Pen Fed.
Do you have to be/been employed by the Fed. Govt. to join?
Is there a limit on the rebate that you can receive like some other credit cards out there? Thanks.
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Anyone can join by buying a $20 one-year membership in the NMFA - see #6:
https://www.penfed.org/howToJoin/overview.asp
There are no limits on the amount of rebate you can receive.
__________________
Numbers is hard
Retired in 2005 at age 58, no pension
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04-22-2008, 03:19 PM
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#12
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Aug 2004
Location: Laurel, MD
Posts: 5,579
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Quote:
Originally Posted by R Wood
Beating a Dead Horse but PenFed Cashback 5% (Gas), 2% (Groceries), 1.25 (all others). Purchase food at local Giant Eagle Grocery store for $.20 off on 30 Gallons of Gas for each $50 spent on food.
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How does PenFed credit the rebate? I use a Chase Mastercard which is also 5% on Shell gas, but only 1% on everything else. They credit the rebate on each statement, but I'm thinking of switching (or having a backup) so I can use other brands.
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04-22-2008, 03:21 PM
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#13
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jun 2002
Location: No Country for Old Men
Posts: 47,480
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PenFed credits the rebate on each statement.
__________________
Numbers is hard
Retired in 2005 at age 58, no pension
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04-22-2008, 04:04 PM
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#14
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Administrator
Join Date: Jan 2008
Location: Sheltered in place
Posts: 33,522
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Quote:
Originally Posted by Urchina
You'd think they'd be interested in keeping good customers who are good credit risks, but that doesn't appear to be the case.
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I recently watched the documentary "Maxed Out" about the credit card business. Elizabeth Warren was interviewed - and she described meetings with bank execs on this very point. Their message was clearly that the customer they want most 1) pays late, 2) stays maxed at the credit limit, and 3) makes the minimum payment. It's their primary source of profit. It kinda makes sense - in a perverse sort of way.
Michael
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04-22-2008, 04:44 PM
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#15
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Thinks s/he gets paid by the post
Join Date: Jun 2005
Posts: 2,596
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Have had the GM card for many years. Pays 5% towards a GM car. Over the years have earned about $11000. Customer service is lame, but they have never screwed anything up.
Also use the Citicard Drivers card. Pay 2% toward any new or used car. Good customer service.
The third one I use is the Chase Priority Club Card. Used it a lot when I was in business to accumulate points towards Holiday Inn stays. Also a good card.
Of course, all of the above are free cards. I have never run a balance so I can't comment on interest rates. I suspect they are no bargain.
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04-22-2008, 04:51 PM
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#16
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Dec 2003
Location: Losing my whump
Posts: 22,697
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Penfed. The rebates are good, it comes right off your statement every month, and the last minute autopay from my vanguard checking account is very nice.
The only other card I use is the crappy amex card I have for Costco shopping. Also on autopay at the last minute.
__________________
Be fearful when others are greedy, and greedy when others are fearful. Just another form of "buy low, sell high" for those who have trouble with things. This rule is not universal. Do not buy a 1973 Pinto because everyone else is afraid of it.
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04-22-2008, 04:53 PM
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#17
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Thinks s/he gets paid by the post
Join Date: Jun 2006
Location: Boise
Posts: 4,875
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Quote:
Originally Posted by calmloki
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Ditto what calmloki and the others have said. I have 39 credit cards currently and this is the only one that I use regularly. I don't know how they behave when errors happen, because I have never had a single problem with this card.
Running a distant second would be the AMEX Costco TrueEarnings card.
2Cor521
__________________
"At times the world can seem an unfriendly and sinister place, but believe us when we say there is much more good in it than bad. All you have to do is look hard enough, and what might seem to be a series of unfortunate events, may in fact be the first steps of a journey." Violet Baudelaire.
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04-22-2008, 06:09 PM
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#18
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Thinks s/he gets paid by the post
Join Date: Dec 2004
Location: Minneapolis
Posts: 4,395
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Quote:
I have 39 credit cards currently..
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Wow! I have 3 and thought that I have too many.
__________________
May we live in peace and harmony and be free from all human sufferings.
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04-22-2008, 06:27 PM
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#19
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Moderator Emeritus
Join Date: Feb 2005
Location: San Diego
Posts: 5,248
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Didn't know about PenFed's CC! That's awesome! I love this board (sometimes)  .
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04-22-2008, 06:42 PM
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#20
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Dryer sheet aficionado
Join Date: Feb 2008
Posts: 25
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Quote:
Originally Posted by Urchina
Our Capital One "no hassle" card is NOT living up to its name. For the second time in six months, they've misallocated our payments (we pay online) and then hit us with late fees (which, after much hassle, they've later corrected).  We have other credit cards for emergencies but don't like using them because of their terms and conditions.
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That's a bummer, since I was thinking about getting a Capitol One card because they don't charge any foreign exchange fees (typically 3%).
Anyone know what PenFed's foreign exchange fees are like? (I couldn't find it in a cursory check of their website.)
Droopy
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