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I can't get on Vanguard website
06-01-2020, 06:59 PM
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#1
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Thinks s/he gets paid by the post
Join Date: Dec 2015
Posts: 2,232
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I can't get on Vanguard website
Anybody else having trouble accessing the Vanguard site?
I have been trying all day.
I even got an email from them saying my statements are ready, but when I hit the link, I get " Safari can't open the page"...
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06-01-2020, 07:02 PM
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#2
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Thinks s/he gets paid by the post
Join Date: Apr 2012
Posts: 2,929
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 Quote:
Originally Posted by HadEnuff
Anybody else having trouble accessing the Vanguard site?
I have been trying all day.
I even got an email from them saying my statements are ready, but when I hit the link, I get " Safari can't open the page"...
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I just got on - no problem - I use Chrome.
__________________
"Do not spoil what you have by desiring what you have not; remember that what you now have was once among the things you only hoped for." - Epicurus
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06-01-2020, 07:12 PM
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#3
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Thinks s/he gets paid by the post
Join Date: Dec 2015
Posts: 2,232
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Quote:
Originally Posted by Calico
I just got on - no problem - I use Chrome.
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Thanks for the info...
I use Safari, so maybe it's a Safari issue...
Any Safari users out there having issues getting on Vanguard's site?
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06-01-2020, 07:23 PM
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#4
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Thinks s/he gets paid by the post
Join Date: Apr 2008
Posts: 2,024
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It might be Safari. I used Firefox without issue.
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06-01-2020, 07:55 PM
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#5
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Nov 2016
Posts: 9,512
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Quote:
Originally Posted by HadEnuff
Anybody else having trouble accessing the Vanguard site?
I have been trying all day.
I even got an email from them saying my statements are ready, but when I hit the link, I get " Safari can't open the page"...
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Maybe they took your money and ran. Lol
I had a problem a few times with other FI and I panicked and that thought was terrifying.
I hope you find the issue to access and all is well soon.
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06-01-2020, 08:02 PM
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#6
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Thinks s/he gets paid by the post
Join Date: Dec 2015
Posts: 2,232
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Quote:
Originally Posted by street
Maybe they took your money and ran. Lol
I had a problem a few times with other FI and I panicked and that thought was terrifying.
I hope you find the issue to access and all is well soon.
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yeah,,, I don't like not being able to look at my money.
Well...at least some number on a page that is supposed to represent my money.
If money even exists anymore .
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06-01-2020, 08:17 PM
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#7
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Thinks s/he gets paid by the post
Join Date: May 2005
Location: Portland
Posts: 1,713
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I got on right after 6:00 pm West Coast time. Chromebook
*all was well
ie; my money was there
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06-01-2020, 09:00 PM
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#8
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Full time employment: Posting here.
Join Date: Jan 2010
Posts: 734
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I have Safari & no problem getting on the site just now.
When I've occasionally had that problem on other sites, I've found that "Clear History" (in Safari preferences), then restarting my computer usually fix the issue.
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06-02-2020, 07:26 PM
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#9
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Thinks s/he gets paid by the post
Join Date: Dec 2015
Posts: 2,232
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Quote:
Originally Posted by lucky penny
I have Safari & no problem getting on the site just now.
When I've occasionally had that problem on other sites, I've found that "Clear History" (in Safari preferences), then restarting my computer usually fix the issue.
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I did what you suggested and now I get this message. When I type in "Vanguard.com" the URL gets changed to "investor.vanguard.com" and Safari identifies it as a fraudulent site, trying to steam my passwords, etc.
when you log in to Vanguard, what does your URL say?
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06-02-2020, 07:36 PM
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#10
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Full time employment: Posting here.
Join Date: Jan 2010
Posts: 734
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I've never seen anything like the thumbnail you show.
When I type vanguard.com, it changes to:
https://investor.vanguard.com/home
I believe that's what I've always seen since I have selected "Personal Investors" as my "site preference" for logging in.
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06-02-2020, 07:37 PM
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#11
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Apr 2012
Posts: 6,172
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Quote:
Originally Posted by HadEnuff
I did what you suggested and now I get this message. When I type in "Vanguard.com" the URL gets changed to "investor.vanguard.com" and Safari identifies it as a fraudulent site, trying to steam my passwords, etc.
when you log in to Vanguard, what does your URL say?
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Did you make any changes to Safari, or go to any other sites you normally do not go to recently? It looks like something might have "infected" your browser (or possibly your machine) to redirect URLs to fraudulent places.
Try typing in "https://vanguard.com", does the same thing happen?
__________________
FIREd date: June 26, 2018 - "This Happy Feeling, Going Round and Round!" (GQ)
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06-02-2020, 07:42 PM
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#12
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Moderator Emeritus
Join Date: Jan 2007
Location: New Orleans
Posts: 47,498
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I didn't get any notification like that either. After reading this thread last night, I logged into Vanguard using Chromium Edge as usual, and everything was normal. I got distracted looking at the dividends and recording them, and forgot to come back to the thread and mention that everything was normal for me on that site (oops! sorry, my bad).  I think jollystomper's post just above this one, has good advice.
Quote:
Originally Posted by HadEnuff
when you log in to Vanguard, what does your URL say?
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After logging in to Vanguard, my URL starts with https://personal.vanguard.com
__________________
Already we are boldly launched upon the deep; but soon we shall be lost in its unshored, harbourless immensities. - - H. Melville, 1851.
Happily retired since 2009, at age 61. Best years of my life by far!
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06-02-2020, 07:44 PM
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#13
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Nov 2016
Posts: 9,512
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I would go to settings and delete all history and all saved password/cookies. Make changes to never save them and always do it manually. Then try to get on I would say that will do it.
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06-03-2020, 04:49 AM
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#14
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Thinks s/he gets paid by the post
Join Date: Dec 2015
Posts: 2,232
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Quote:
Originally Posted by street
I would go to settings and delete all history and all saved password/cookies. Make changes to never save them and always do it manually. Then try to get on I would say that will do it.
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yep, seems OK now.
Thanks for the help, everyone.
Kinda stressful...
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06-03-2020, 05:35 AM
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#15
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Dec 2008
Location: On a hill in the Pine Barrens
Posts: 9,711
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Clicking links in email is risky behavior. Nuff said.
Glad it works for you now.
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06-03-2020, 05:56 AM
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#16
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Thinks s/he gets paid by the post
Join Date: Dec 2015
Posts: 2,232
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Quote:
Originally Posted by target2019
Clicking links in email is risky behavior. Nuff said.
Glad it works for you now.
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I never do.
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06-03-2020, 07:39 AM
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#17
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Nov 2016
Posts: 9,512
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Quote:
Originally Posted by HadEnuff
yep, seems OK now.
Thanks for the help, everyone.
Kinda stressful...
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I'm glad that worked for you.
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