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Pentagon Federal 5/5 Arm Index
Old 06-06-2011, 09:00 AM   #1
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Pentagon Federal 5/5 Arm Index

Does anybody know what the index Pen Fed is using to base their 5/5 ARM off of at the reset? I checked their website and all I could find was it refers to "an index". Margin appears to be 2% added on to whatever is this index.

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Old 06-06-2011, 09:40 AM   #2
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Old 06-06-2011, 12:37 PM   #3
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I called Pen Fed about this 5/5 ARM with the no closing costs.

After you submit your application, after a few days, you get an email that it'll take 60 - 90 days. After calling them, they say if they can't close within 90 days, they'll extend it.

I'm thinking, they should cancel the promotion as they can't provide customer service at the present time.

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Old 06-06-2011, 03:13 PM   #4
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Originally Posted by Aiming_4_55 View Post
I'm thinking, they should cancel the promotion as they can't provide customer service at the present time.
My impression is that they're struggling to provide customer service at any time, not just the present time or during promotions...

We're gettin' exactly what we pay for and nothing more.

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