I want to add a sequel to the issues I had with the NYS Marketplace and income verification and the ACA subsidy.
This has been a frantic week and while some of the major issues have been resolved, I still have some more annoyances which are either not dealt with yet or remain uncertain.
Back in May I had received an odd letter from the Marketplace telling me my health insurance coverage had been terminated. It was odd because it wasn't true. I had been paying my premiums monthly, and on time, the entire year. Furthermore, I had been receiving my premium subsidy routinely, cutting my payment in half since March when the income verification issue had gotten straightened out. The letter told me to call my IC to get the coverage reinstated, something which would have been totally unnecessary, of course.
I ignored the letter and it came back to somehow bite me in the ass in December. I usually get a premium notice for the next month about 10 days into the current month. But I never got one. I did, however, get a letter telling me what my unsubsidized premium would be, so that seemed to indicate that all was okay. I began inquiring with my IC and after a few inquiries they told me they had been told by the NYS Marketplace that my coverage was terminated for 2021.
When I called the Marketplace, they reminded me about the May letter. I told them my coverage was never terminated, and I had been paying premiums every month and getting my claims paid promptly. They told me I had to call my IC and tell them they needed to tell the Marketplace I had been insured the whole year, not only to get off this blacklist but to also get my upcoming 1095-A form done correctly. As it stood, that form would show me having coverage only through March. That form won't be coming out until late January, so I had some time but not a lot of time.
I called my IC back and replayed what the Marketplace told me. They put my case on their priority list. They also told me to re-enroll for 2021 with the Marketplace so I could get back on the with-coverage list. I did that and my IC got the confirmation and sent me a premium notice yesterday which I paid on line, as I had been doing for a few years. So, I am covered for January, my biggest priority. Whew! And the Marketplace has been told I was covered for all of 2020 so the 1095-A form should be okay. I'll check with the Marketplace next week on that.
But there are still issues with the subsidy. I had to pay the full price for January, which isn't a big deal because that will be reconciled when I file my 2021 taxes. I thought this time would be easier than back in January and February 2020 because I could simply upload all the same 3 documents I sent them back then as proof of income. One of the documents, not a 1099 form, was rejected as invalid, while the other 2 documents, 1099s with some handwritten notes, were accepted (so far). Strange that the same document was accepted last time got turned down this time. It is the last critical of the 3 documents, thankfully, so proof of income may be okay without it. However, I simply resubmitted the document as an “other document" instead of as a 1099.
When i call the Marketplace next week to inquire about the upcoming 1095-A form I will ask about the income verification issue, too. They generally aren't too bright at the Marketplace, so I am a little dubious about getting the answers I want. However, I was similarly dubious last year before they accepted the 3 documents and granted me an advanced subsidy based on my predicted 2020 income (which has turned out to be very, very close to actual). That got resolved pretty quickly, so my goal there is go see the subsidy applied to my February premium.
Another thing working in my favor is that the Marketplace has given a 3/31 deadline for income proof, which by then I will have received 2020 1099s and filed a 2020 income tax return, stronger proofs of income than what I gave them already.
It still seems like a lot of work and stress due to an untrue letter back in May which had unforeseen consequences 8 months later.