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Old 01-20-2015, 06:04 AM   #221
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I started receiving ads in my email from intuit, so I went for the e-stop. Sent the spam to abuse@ email address. Person responded with a professional response, and said I was removed from all marketing. I followed up with this response:

Thank you for taking care of this promptly. You may wish to pass along the following comments to someone in your company who might be interested.

I am very unhappy with how your company treats customers in general. I did not opt in to promotional advertising. To suddenly receive a stream of unwanted advertisements after purchasing your software is unacceptable. Please note that your ads did not have an unsubscribe link. A company of your size should respect purchasers of the software.

At this time I am simply tolerating your company, as I just started using the product a few years ago. Hopefully your company will not continue to drop features from the software, as recently done with the deluxe version. Hopefully your company will enhance the software for current users, rather than finding new ways to spam and disappoint us.
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Old 01-20-2015, 06:51 AM   #222
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I thinking may switch to HRB this year ...the TT interface and repeated modifications over the years has become really irritating ...and this recent abuse of customers is pretty incredible.

I have a couple of rental properties and TT has been doing the depreciation work accurately ....when I convert the TT file from 2013 to the HRB code will there be any glitches? I do NOT want to return to paper in order to restart on HRB.

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Old 01-20-2015, 07:59 AM   #223
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Originally Posted by clifp View Post

I'll grumble but I can hardly criticize a company, that I own a piece in for attempting to maximize profits. INTU is part of the S&P 500.
Free enterprise at work. I was an HRB user until I got reduced cost TT from brokerage. But always preferred the HRB interview.
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Old 01-20-2015, 12:29 PM   #224
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Has anyone transitioned from TT to HRB with rental properties? Only concern I have is depreciation conversion ...?
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Old 01-20-2015, 07:40 PM   #225
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Originally Posted by Amethyst View Post
Same reason ice cream now comes in 1.5 quart tubs, instead of half a gallon. The manufacturers didn't want to increase the "customer's price point."

THIS has actually ruined many recipes this year. You know, those jello and ice cream molds? I was helping my sister make one this year, and she was complaining about it not turning out. We looked at each other and both had the "ah ha!" moment that it was due to the weasels making the containers smaller.

Back to topic... I was looking at my credit card and saw the 10.66 credit. I knew where to find the answer. Here. You guys are great. (It took no action on my part, I just automatically got the refund.)

I used HRB software many years ago during the macrovision/root hack that turbotax had on their CDs. I wasn't impressed. But that was nearly a decade ago, things can change. I might just try to give it a try this year if I can get a deal and compare both side by side.
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