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01-03-2015, 05:26 PM
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#161
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Thinks s/he gets paid by the post
Join Date: Jan 2008
Posts: 1,495
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 Quote:
Originally Posted by ChainsBeGone
I've used TT for over a decade. Just made the switch to TaxACT for 2014 thanks to the advice given in this thread.
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+1
My plan as well.
Quote:
Originally Posted by audreyh1
Wow, this whole thing is turning into quite a drama!
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TaxACT will solve the drama for me!
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01-03-2015, 05:51 PM
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#162
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jun 2002
Location: Texas: No Country for Old Men
Posts: 49,402
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Quote:
Originally Posted by Alan
Not the same guy, mine has initials SG. I only PM'ed him today so I don't expect a response until Monday.
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I PM'ed my guy (RB) tonight. 
__________________
Numbers is hard
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01-03-2015, 06:18 PM
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#163
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Administrator
Join Date: Jul 2005
Location: N. Yorkshire
Posts: 32,588
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Cool, maybe we can annoy them at the very least, and get a refund at the best.
__________________
Retired in Jan, 2010 at 55, moved to England in May 2016
Enough private pension and SS income to cover all needs
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01-03-2015, 06:24 PM
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#164
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Nov 2010
Location: Sarasota, FL & Vermont
Posts: 33,668
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Meanwhile they are in Valley Forge saying "Don't these old retired guys have better things to do for $9.99?" 
__________________
If something cannot endure laughter.... it cannot endure.
Patience is the art of concealing your impatience.
Slow and steady wins the race.
Retired Jan 2012 at age 56
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01-03-2015, 06:25 PM
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#165
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jun 2002
Location: Texas: No Country for Old Men
Posts: 49,402
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They already know the answer... 
__________________
Numbers is hard
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01-05-2015, 03:11 PM
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#166
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Administrator
Join Date: Jul 2005
Location: N. Yorkshire
Posts: 32,588
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My VG rep asked for the TurboTax order number which I was able to provide, including a screen shot of the confirmation email of the purchase.
__________________
Retired in Jan, 2010 at 55, moved to England in May 2016
Enough private pension and SS income to cover all needs
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01-05-2015, 03:15 PM
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#167
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Nov 2010
Location: Sarasota, FL & Vermont
Posts: 33,668
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Nothing yet from my guy.
__________________
If something cannot endure laughter.... it cannot endure.
Patience is the art of concealing your impatience.
Slow and steady wins the race.
Retired Jan 2012 at age 56
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01-05-2015, 04:20 PM
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#168
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jun 2002
Location: Texas: No Country for Old Men
Posts: 49,402
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Quote:
Originally Posted by pb4uski
Nothing yet from my guy.
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Mine either.
__________________
Numbers is hard
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01-05-2015, 04:56 PM
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#169
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Recycles dryer sheets
Join Date: Jun 2013
Location: Forney
Posts: 120
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I've used Taxact the past 4 years and I have started this years tax filing via Taxact. I am very happy.
Sent from my SPH-L720 using Early Retirement Forum mobile app
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01-05-2015, 05:26 PM
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#170
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Thinks s/he gets paid by the post
Join Date: Mar 2010
Location: Kerrville,Tx
Posts: 3,350
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Note that I had already purchased the Deluxe version this year, after seeing in the program that a free upgrade was available, and finding the online upgrade did not seem to work, call TT and they sent me overnight a free CD of premier and also paid for the express shipping.
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01-05-2015, 05:33 PM
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#171
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Moderator Emeritus
Join Date: Jan 2007
Location: New Orleans
Posts: 46,773
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What a bunch of cheapskates! I only mean that in the kindest, most complimentary way, of course. But gee, you all are terrific at LBYM and being ultra frugal in purchasing your tax software.
__________________
Already we are boldly launched upon the deep; but soon we shall be lost in its unshored, harbourless immensities. - - H. Melville, 1851.
Happily retired since 2009, at age 61. Best years of my life by far!
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01-06-2015, 05:42 AM
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#172
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Dec 2008
Posts: 11,723
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My thought was, "Gee, all those Flagship customers indignant over ten bucks." Then again, that's how they got to be Flagship... 
Amethyst
Quote:
Originally Posted by W2R
What a bunch of cheapskates! I only mean that in the kindest, most complimentary way, of course. But gee, you all are terrific at LBYM and being ultra frugal in purchasing your tax software. |
__________________
If you understood everything I say, you'd be me ~ Miles Davis
'There is only one success – to be able to spend your life in your own way.’ Christopher Morley.
Even a blind clock finds an acorn twice a day.
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01-06-2015, 05:45 AM
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#173
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Dec 2008
Posts: 11,723
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Same reason ice cream now comes in 1.5 quart tubs, instead of half a gallon. The manufacturers didn't want to increase the "customer's price point." 
Amethyst
Quote:
Originally Posted by MichaelB
I'm not sure why they didn't just increase the price.
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__________________
If you understood everything I say, you'd be me ~ Miles Davis
'There is only one success – to be able to spend your life in your own way.’ Christopher Morley.
Even a blind clock finds an acorn twice a day.
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01-06-2015, 07:15 AM
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#174
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jun 2002
Location: Texas: No Country for Old Men
Posts: 49,402
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I heard from my Vanguard rep last night:
Quote:
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Thank you for your question regarding TurboTax. I am sorry for the inconvenience and I understand the confusion. Intuit made the change last year effectively moving schedules D and E to their Premier product from the Deluxe product. This was outside of Vanguard's control and because we were not informed of that change the Premier products both online and desktop download was free last year as an exception. This year and for tax year 2014 only, TurboTax Premier Desktop Download only, is free for all Flagship clients. If the you choose the Premier Desktop Download from the beginning, you should see the price as free when you check out. The upgrade between Deluxe Online to Premier Online is working as it should, and you will receive the $9.99 discounted rate. The distinction is that Premier Online is discounted but not free. Please let me know if the product you purchased was the desktop download or the online version and I will see what I can do regarding a refund. If you were charged for the desktop version I may need some additional information including a purchase order or confirmation number of the purchase. We can move ahead from there and I look forward to hearing from you soon.
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I replied with my order # and thanked him for his assistance in getting me a refund.
Wonder if he likes his job or is socking away every penny he can, hoping to retire early...
__________________
Numbers is hard
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01-06-2015, 07:18 AM
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#175
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jun 2002
Location: Texas: No Country for Old Men
Posts: 49,402
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Indignation - the key to financial security.
__________________
Numbers is hard
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01-06-2015, 07:40 AM
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#176
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Nov 2010
Location: Sarasota, FL & Vermont
Posts: 33,668
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No response from my guy yet but I sent him another email explaining the issue and indicating that I understand that some other Flagship customers who bought TT at $9.99 in December before Vanguard changed and made it complimentary are receiving refunds and attached the purchase confirmation I received from Intuit. Seems like a lot of work for $9.99 + tax.
__________________
If something cannot endure laughter.... it cannot endure.
Patience is the art of concealing your impatience.
Slow and steady wins the race.
Retired Jan 2012 at age 56
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01-06-2015, 08:15 AM
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#177
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Jan 2006
Location: Rio Grande Valley
Posts: 34,746
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LOL!
I was so delighted to get my Fidelity TT download of premier for free. I was all set to get indignant, but I didn't have to!
__________________
Retired since summer 1999.
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01-06-2015, 08:29 AM
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#178
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Jul 2008
Posts: 34,855
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Quote:
Originally Posted by Amethyst
My thought was, "Gee, all those Flagship customers indignant over ten bucks." Then again, that's how they got to be Flagship...
Amethyst |
People wonder what ERs do all day. 
Between hanging around this forum and haggling over a $10 tax program, who has time for anything else?
__________________
"Old age is the most unexpected of all things that happen to a man" -- Leon Trotsky (1879-1940)
"Those Who Can Make You Believe Absurdities Can Make You Commit Atrocities" - Voltaire (1694-1778)
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01-06-2015, 11:12 AM
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#179
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Administrator
Join Date: Jul 2005
Location: N. Yorkshire
Posts: 32,588
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My guy replied again today, thanking me for the order details and said he will get back to me in a few days.
__________________
Retired in Jan, 2010 at 55, moved to England in May 2016
Enough private pension and SS income to cover all needs
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01-07-2015, 01:07 PM
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#180
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jun 2002
Location: Texas: No Country for Old Men
Posts: 49,402
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Success!
I received this email from Intuit a few minutes ago:
Quote:
Important: Billing correction on your TurboTax order
Thank you for your recent purchase of TurboTax Premier via the Vanguard TurboTax website.
On December 29, 2014, the price paid by Vanguard Flagship customers for TurboTax Premier was reduced to $0.00. Although you purchased the product before the price reduction, we still want you to be able to benefit from this added discount. As a result, we are refunding the $9.99 you paid for TurboTax Premier.
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Ca-ching!
__________________
Numbers is hard
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