Originally Posted by dtbach
I think you need to elaborate a little on this.
A great deal depends on the magnitude of the check, the magnitude of the dispute, and whether the back of the check includes a release.
If serious money, an attorney is much better than SGOTI.
If not serious money, I would call the insurance company's customer service and get them to say that it's ok to cash the check, then verify with the rep that you are on a recorded line. Get the rep's name and employee id, then log the time and make notes of the conversation. Better, record it. In many states it is legal to record a conversation if either of the parties is aware of the recording. But since they are recording anyway, I would go ahead and do it regardless of state law.