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Social Security Online Service Down?
Old 01-28-2023, 06:34 AM   #1
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Social Security Online Service Down?

Anyone else experience trouble logging into the social security benefit estimator? Or even into the website?

I've tried a couple of times over the past two weeks and both times gotten an error message:

"Sorry we are down, you can't access that service at this time."

It's odd that I can't log in AT ALL. I looked on the forum and didn't see any mention of it in the threads. Also went to an incognito browser to see if it was just a cache issue -- and still no bueno. Can't even log in.

Thanks for any responses!
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Old 01-28-2023, 06:38 AM   #2
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It was OK yesterday. Today it says they are unavailable. They are entitled to maintenance days too.
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Old 01-28-2023, 06:45 AM   #3
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I had an email today about a web site redesign so it may be down for a server roll
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Old 01-28-2023, 07:34 AM   #4
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Thanks -- glad to hear that they were up yesterday. It was probably just me checking in on the weekends.
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Old 01-28-2023, 07:45 AM   #5
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Yeah I got an email touting the newly designed website a week ago. I donít usually click on links in emails but somehow I went to the site and it was out of service. I tried again just now and got the same error notice.
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Old 01-28-2023, 07:51 AM   #6
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I got the error several times during the past few months. It turned out to be due to my Firefox browser. After updating the browser it's ok, and I learned that by using other browsers to login.
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Old 01-28-2023, 07:53 AM   #7
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I just logged into DWs SS account. Perhaps the system updates are being phased in.
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Old 01-28-2023, 07:55 AM   #8
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I was getting the same message in recent days when I tried to log on from my Chromebook. I just tried logging on from a PC using Firefox, and I logged on successfully. I logged out and tried logging on from my Chromebook, and it still fails. I think that xlf11's browser comment is the explanation.
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Old 01-28-2023, 08:07 AM   #9
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Could be their email prompted millions of people to try to log in at once. We all know how that goes. I couldn't get in either.
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Old 01-28-2023, 08:21 AM   #10
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I logged in today. I have noticed it has been very slow lately.
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Old 01-28-2023, 09:37 AM   #11
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Quote:
Originally Posted by Lstansbury View Post
Thanks -- glad to hear that they were up yesterday. It was probably just me checking in on the weekends.
Weekends were prime time to do maintenance on most systems I worked on. No employees using it, and generally less customers as well.
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Old 01-28-2023, 09:52 AM   #12
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Safari browser worked fine just now.
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Old 01-28-2023, 09:55 AM   #13
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Quote:
Originally Posted by Markola View Post
Safari browser worked fine just now.


Same here. First time logging in via iphone.
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