T-Mobile: Auto-Pay Discount For Bill Payment by Credit Card Ending

[Sunset]

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Originally Posted by walkinwood Xfinity did the same thing a while ago. I guess the credit card charges are beginning to bite. My guess is this is going to spread to most subscription services like Netflix, spotify etc. That's a shame. My utilities (water & elect/gas) have never supported automated credit card payments. I wish we had a widely supported, easy to use universal digital payment system like they have in India (and also, I think, in China). ....

We do, it's called checking account debit

[Gumby]

I would bet that if you login to your account online, you will see the notice. And I would also bet you agreed that would be sufficient notice when you signed up with them.

[MichaelB]

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Originally Posted by imnontrad I have not been notified about this yet.

A previous post in the thread https://www.early-retirement.org/for...ml#post2905808

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Originally Posted by Ian S Log into your account and click on "Bill and Pay". That will show your bill amount and if you are on auto-pay, there will be a check mark next to "AutoPay". Click on AutoPay and it will take you to that page and there is a notice across the top of the page.

[KarenF]

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Originally Posted by Ian S So, coming in May T-Mobile will no longer give you an autopay discount if you pay your bill with a credit card. You can still get the discount if you pay by debit card or ACH transfer. Our discount apparently is $15/mo so I'd like to keep that going. Is there any real difference in choosing a debit card vs ACH transfer for such routine payments? I'm half inclined to set up a T-Mobile checking account (paying 2.5% on balances) just for paying their bill as opposed to having it come out of our joint Chase account. Any suggestions?

Verizon has the same rule. I still pay with a credit card because my credit card has cell phone insurance as a benefit and I save more by not paying the very high per line Verizon cell phone protection. Just a thought. I do get a senior (55+) discount with Verizon, so see if you are eligible for any senior discounts as well.

[Buckeye]

Thank you for the heads up. I have an account at a neighborhood bank we used to use for a safety deposit box. I'll set that up as my T-Mobile auto pay account and set up a monthly transfer from my main checking account.

I pay for my sister's Xfinity internet service and had to switch that to an account debit because their discount went away recently. They were low key about informing account holders, IMO, who would not have noticed the change if they didn't login to their account. I have a reminder in my phone to start the annual "how not to get a huge increase when my 12-month contract expires" arm wrestle with them. I now use Twitter DM to manage the wrestling match which is a bit more efficient. Another nearly 8% increase this new contract period for the same service. I wish she could get T-Mobile internet where she lives so the price increases would be done! I hate Comcast with a passion.

[creekstone]

T-Mobile recently bought Mint. Mint runs on the T-Mobile network. https://www.mintmobile.com/unicorn/

We were with T-Mobile for years. Direct debit from our main account with no issues. Switched to Mint to same some money. We pay $30 per month for two lines. Yes, $15 per line. Bring your own (unlocked) phone.

All the major carriers are scrambling to add a budget brand.

[old medic]

After my dealings with T-Mobile, I would advise to stay as far away as possible... THANK GOD I didn't sign up with auto pay.

[Buckeye]

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Originally Posted by old medic After my dealings with T-Mobile, I would advise to stay as far away as possible... THANK GOD I didn't sign up with auto pay.

I have had autopay with T-Mobile for at least 10 years. I have been notified at least twice recently I was included in security breaches but I've never had an issue. I don't know what info got out but it has been of no consequence to me.

[braumeister]

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Originally Posted by Buckeye I have had autopay with T-Mobile for at least 10 years. I have been notified at least twice recently I was included in security breaches but I've never had an issue. I don't know what info got out but it has been of no consequence to me.

We've been extremely happy with T-Mobile for the past six years, especially when traveling out of the country.

As to their data breach, they said that no really sensitive information was accessed:

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The information obtained for each customer varies and may include full names, dates of birth, phone numbers, billing addresses, email addresses, and account and line information (such as billing account numbers, codes for rate plans and features, and number of lines on the account). Passwords, SSNs and payment methods and usage or call records were NOT affected. NO unauthorized account changes or charges or other fraudulent activity has been detected that is connected to this event.