The price of financial illiteracy

You said "Yet between work & family they're totally exhausted and overwhelmed.". Is this an observation, or did they actually say they are exhausted and overwhelmed? If they realize this there is a chance they might change, otherwise perhaps they think this is how life is. I dunno.
Observation & sea stories. She says they don't want to work but they worry about paying off the debt. But then in the next breath they'll proclaim how they have no interest in learning the financial basics that they'd need to acquire before being able to seize the reins-- they'd rather spend more time & effort in finding an advisor to do it for them.

Many veterans reserve a special little corner of hell for defense contractors (personally I save mine for a certain type of shipyard worker). It's probably a very Freudian contrast in how much he claims to despise defense contractors for three decades-- yet somehow it's the only job he considers himself qualified for. I'm not sure they appreciate their cognitive dissonance.

She says that they've heard several earsful from their parents & siblings about the size of their mortgage.

We have shipmates who compare their lives to ours and ask what we've done. Or I'll teach someone how to surf and they'll decide that they really need to investigate the ER lifestyle. This couple, however, doesn't even seem to think that it could apply to them.
 
It is people like these who make it hard for me to say that USPA/First Command/whatever are 100% bad. Sure, they rip off their clients. They take advantage of ignorant, vulnerable people and put them into mediocre investment vehicles. They take advantage of the younger troop's trust in his leaders by hiring retired senior officers and NCOs to bring in the sheep to be shorn. They are scum. And yet, there are thousands of their clients who would have nothing--zero-saved for retirement if they hadn't been roped in by these vermin. So, sometimes they perform a public service,though that's clearly not their intent

LOL

I saw an recruitment ad for First Command, I'll think I sign up to become an adviser. Can I use this as a testimonial, I am sure Nords can provide me with an equally gushing recommendation.
 
I feel I should weigh in on this thread and say something but:

:eek:

heh heh heh - :cool:
 
The Millionaire Next Door had the best quote to describe the thought process/situation for all of these type of people - "Money is the easiest renewable source" to many people, or something along those lines.

Making such a healthy paycheck month after month with two working parents makes it seem like if they keep producing their income, the finances will simply fall into place, just by generating more. In a way, passing on a percent or two in fees and under-performances is not too bad of a problem (it is a sacrilege on this board, however). Yes, they can do a LOT better. Yes, they are wasting money on fees for things they can do themselves. But, when looking at America as a debtor nation as a whole, they could be doing worse things with their money.

Pretty much, most of these financial problems can be solved in two words:
Spend less.
 
She says they don't want to work but they worry about paying off the debt. But then in the next breath they'll proclaim how they have no interest in learning the financial basics that they'd need to acquire before being able to seize the reins-- they'd rather spend more time & effort in finding an advisor to do it for them.

Didn't take the time to do any math with this, but the couple needs to project their situation 5, 10, 15 + years into the future -- before they experience it firsthand. How long are they going to be able to work in order to service the debt of that gigantic mortgage? It seems that the house owns them and they need to get out of it.

Over time, the "don't want to work" and "worry about the debt" will probably cause them to take some action with the [-]money pit [/-]house. Based on their history, I would not expect them to ever become DIY financial planners, though. Guess it would not hurt to try to educate them some if they ever become receptive to it.
 
? God must loves idiots and fools ... he made so many of them.

After having said that, these guys have a $140K COLAed pension and great healthcare. They can afford to be stupid with everything else.
I also am having a hard time feeling sorry for them.

Other than an intellectual curiosity, why are you so worried about them?
This is America ... we all get to do whatever stupid things we want to ...
freedom to do dumb things is part of our national culture.

... just my observation.
I also agree with the comment on this forum being a very self selected population.
 
I'd offer some constructive advice, but the couple themselves seems unwilling to make the sacrifices they need to right the ship, so I will pass......

"You can lead a horse to water, but you can't make it drink"...........
 
If you salt the horses oats they will eventually drink it
 
Other than an intellectual curiosity, why are you so worried about them?
This is America ... we all get to do whatever stupid things we want to ...
freedom to do dumb things is part of our national culture.
Well, these people are grownups. I'm not worried about them any more than I worry about a kook paddling out in 15-foot surf while I'm heading for the parking lot. But it's like having a front-row seat at a train wreck-- even if you don't know any of the passengers, the disaster evokes a certain amount of empathy. Of course it'll never happen to you, but you also want to know how to avoid having it happen to other people.

First, regardless of the reality, it's easy to feel superior to those who don't share your background. You can comfort yourself that you were raised better or you went to better schools or you had better career mentors. But these two share an awful lot of our background and training. Same schools, many of the same commands. Different warfare communities but similar billets. Same longevity & seniority. Similar security clearances. These people had to sit through, and even deliver, the same "financial responsibility" general military training that we did. I wonder what other bullets have whizzed by my head without me noticing.

Second, they are not stupid. They were leaders in their active-duty careers. They executed a horribly complex home renovation, replete with demolition/construction permits and many difficult contractors, bureaucrats, and "community servants", on budget and on schedule. They're coping with life better than some of our financially-literate shipmates who are pursuing ER. They just cannot see how their angst and financial distress is coupled to their ignorance. They think the solution to their problems lies in finding a better advisor, not in actually taking some responsibility for contributing to their decisions.

Third, I spent eight years at military training commands. I didn't just teach, I developed curriculum and tackled special problems. I was the guy who got the phone calls like "Hey Nords, these guys just failed their inspection and the survivors need some corrective training as soon as the fires are extinguished and the court-martials are disbanded. Can you come over here, figure out what needs to be done, and then do it?" This is the training challenge of the year, perhaps the decade.

The culmination of those first three factors is a target audience for a book on military ER. If indeed a veteran's ER is as simple as a COLA'd pension and cheap healthcare, then why do fewer than 15% of the veterans bother to do it? There's an important lesson to be learned here, and it's worth figuring out how to explain it to someone who thinks they make so much money that they can blow off paying their bills. If I can reach that group then I can explain it to anyone. Of course these kind of people might never read the book, either, let alone buy it, but that's only important if I use an actual publisher.

Fourth, my spouse and this woman will be spending some time together over the next year or two. It's possible (perhaps less likely than I thought) that the woman will step into the job to be vacated by the shipmate who persuaded my spouse to volunteer for this nonprofit. It's hard enough to work with this woman under these circumstances, let alone "for" her.

Finally, if this couple is so financially illiterate then I can only imagine how their kids are doing. We can't blame the public-school system for this situation.

I'd offer some constructive advice, but the couple themselves seems unwilling to make the sacrifices they need to right the ship, so I will pass......
"You can lead a horse to water, but you can't make it drink"...........
Well, sure, they're screwed and they're unlikely to change their behavior, but that certain knowledge didn't keep me from starting this thread. Someone else might be reading it and saying "Hey, honey, maybe we shouldn't roll over our TSP to that advisor's EIA IRA after all..."

So-- as a professional finance dude, what advice would you give to others who may stumble into this sort of situation and might be motivated to extract themselves? It could happen!
 
So Nords how is that book project coming along? One page a day between sets? I'm sure a lot of people are waiting for. Heck I'd probably even buy a copy of it. :D:D:D
 
So Nords how is that book project coming along? One page a day between sets?
Pretty much.

Some of it is hunting down & editing old posts, much of it is contributed by you guys, some of it is new material (just as soon as I get around to creating it). Halfway through chapter four of about a dozen.

If I was a starving author I wouldn't have made it through 2007...
 
Kind of like a drug addict or a similar problem, the person needs to realize they have a problem... which they seem to since they want to hire a financial advisor. After that, it is essential for them to know that they can do it, and it won't be easy. Cutting back spending, not keeping high credit card debt, saving a significant portion of their salary, maybe having to move to a smaller house. If some of the suggestions that they need to do are ignored, well they are the ones who feel the consequences. As for the kids, I am not sure if the parents are financially illiterate, it will necessarily lead to the same in the kids. Perhaps the kids see their own vision with what they want to do and don't want to be like their parents. (living in Hawaii may make this idea seem ludicrous)
 
So-- as a professional finance dude, what advice would you give to others who may stumble into this sort of situation and might be motivated to extract themselves? It could happen!

I will formulate a reply, which I will post by the end of the day. These folks have an issue in that they think they are invincible, everything will work out, they are super smart, etc. Once in awhile folks like this prove everyone wrong, but Murphy's Law usually applies at some point.........:p

FWIW, I have a situation more desperate than yours in regards to one of DW's co-workers......it makes your scenario look rosy by comparison............:eek:
 
Nords, your willingness to take on an almost certainly lost cause in fixing these folks' finances is truly admirable. It is infinitely more than I would be willing/able to undertake. I guess you just can't retire the consummate trainer.

Though seeing that your spouse may/will be closely exposed to their problems, even if by proxy, seems to add a sense of urgency.

Good luck with the book, hopefully it will benefit those still in uniform.
 
But it's like having a front-row seat at a train wreck-- even if you don't know any of the passengers, the disaster evokes a certain amount of empathy. Of course it'll never happen to you, but you also want to know how to avoid having it happen to other people.
...
The culmination of those first three factors is a target audience for a book on military ER. If indeed a veteran's ER is as simple as a COLA'd pension and cheap healthcare, then why do fewer than 15% of the veterans bother to do it? There's an important lesson to be learned here, and it's worth figuring out how to explain it to someone who thinks they make so much money that they can blow off paying their bills. If I can reach that group then I can explain it to anyone. Of course these kind of people might never read the book, either, let alone buy it, but that's only important if I use an actual publisher. ...

Different strokes ... early on in my career, I came across a caricature of a pig, posted in one of the clients cubicles. The caption was' ... never try to teach a pig to sing ... it wastes your time and annoys the pig'. I made a copy of this and posted it on my desk. it was one of the many life lessons that helped me through life (both corporate and personal).

Fast forward to 7 years before retirement. I'm sitting in a restaurant with a new colleague. We're going to be w*rking together so it's important to build a personal relationship and get to know what makes the other guy tick. Over drinks we go over where we've been and what we've done in our careers with megacorp. It turns out he is retirement eligible (30 years in). I congratulate him and ask him what his plans are. He states that he can't possibly retire, mostly because he can't afford it. I mention how our 401ks should be helping with funding our retirements. He casually states ' oh yeah, ... I'll have to look at that one of these days'. I was in shock. As with you, my colleague has many of the same attributes and characteristics as I have. College grad, maybe an advanced degree, success at climbing the corporate ladder ... etc. We became good friends. 2 years later he brings up retirement and asks my opinion on his plans. He has been sold on an annuity by 'a friend'. I give my opinion but quickly figure out, he wants validation and is not interested in my opinion. Again, a very smart, educated, and talented person. Just too much 'bought into' the American dream. He is what I call a 'heat seeker'. Always buying whatever the hot 'toy' is today. I wanted to help my friend and tried, but when it became obvious I was trying to teach a pig to sing, I stopped, and ordered another round of drinks and changed the subject. 1 year ago, I retire and he is still working.

On the other hand, I have helped quite a few other friends on their savings planning. I find that it depends upon whether or not people feel like they need help or not. Obviously your friend does not. I can see this since they do not have JUST a COLAed pension but a $140k COLAed pension... that alone hides a lot of sins. They probably don't have to worry about where their next meal is coming from.

Your question on why only 15% of the military retirees do so may be because they are not at the $140k mark, but much lower depending upon the rank and time at which they retired (I really don't know, ... this is a supposition on my part, when I was in the service, we enlisted dogs didn't make that much money).

After all that, I think your thoughts on writing a book is a good one. IMO, focusing it on military retirees would be good marketing too.
Good luck on your endeavors.
 
That is one whopper of a pension, and they are fortunate to have it. From Nords backgrounder on the couple they were carefree long before they had the pension (him more than her), so the pension is not what made them carefree and uninterested in financial subjects.

Some people just do not like to think about money. Others are completely uninterested in -- name it -- music, cars, airplanes, landscaping, health... Quite often you can see a triggering event cause someone become interested in something that they previously did not care about. Like the 50+ year old obese diabetic smoker with high blood pressure and high cholesterol who stood up at his desk one day and said "I think I'm going to go home because I am having some vision problems and am a little short of breath today". (BTW, the office people let him get in his car to drive home! He made it to the ER ok and they put him in ICU. I was not there that day and would never have let that happen (the get in his car part). He has it all under control now. This belongs in the Workplace BS thread.) The point is that sometimes it takes a major event to get someone's attention.

So either there will be some event (health issue, loss of a job ... -- well I certainly hope not) or things will gradually build and the couple will realize they need to do something. Or Nords will break through and educate them.
 
Hmmm - as leaders they could delegate and are probably comfortable with that - unfortunately, one needs to trust that the delagatee will do the job as you want it done - OR you must be willing to accept a possilbe lower outcome than that which you would have liked or done yourself. It seems as though that is what these intelligent, well resourced people are doing. They are probably years away from when they had to do 'things themsleves.' They reviewed and approved or disapproved, but they relied upon the information given to them by others whom they assumed knew the intricacies better than they do and would steer them in the right direction. Unfortunately, the 'bond' one has in the military with the command chain is not necessarily something that can be attained in the civilian world.

With all of that above, if you wish to interact with them I suggest the following:

1) Listen politely and nod your head when they start to complain - if it begins to bother you a lot, then find and excuse for a polite exit - otherwise, if they ask for advice, then offer it
2) That advice would probably be best in how to determine if their delegatee has their best interests at heart - they may need the stepping stone approach of have someone help me and then I'll help myself
3) Expect things to get worse before they get better...however, they have one hell of a safety net
4) Perhaps you could give the kids presents of books regarding financial savviness so the financial illiteracy doesn't keep perpetuating through the generations - *however*, some might find that tacky :) Perhaps that could be a quick way to sever the interaction - depends on your motivation.

With all of that said - what others have said previously is true - they will need to find the internal motivation and inspiration to fix this. Hey maybe this is your equivalent to my "why do people who have issues with authority join the military?" For you it's "why do financial train wrecks seem to seek me out for possible advice?"

Cheers - Bridget
 
Hmmm - as leaders they could delegate and are probably comfortable with that . . . They reviewed and approved or disapproved, but they relied upon the information given to them by others whom they assumed knew the intricacies better than they do and would steer them in the right direction. Unfortunately, the 'bond' one has in the military with the command chain is not necessarily something that can be attained in the civilian world.

An excellent point. In addition, while good leaders typically spot problems coming down road, they will more frequently be alerted by a member of their staff/the affected division of an upcoming [-]disaster[/-] challenge. In this case, there's no one to sound the alarm. Hey, if nobody has brought it up at the staff meeting, it's probably not an issue.

None of this excuses their situation, but it may help explain it.
 
Hmmm - as leaders they could delegate and are probably comfortable with that - unfortunately, one needs to trust that the delagatee will do the job as you want it done - OR you must be willing to accept a possilbe lower outcome than that which you would have liked or done yourself.
There's a mighty wide gulf between "delegating" and "Here, fix this pile of crap and gimme a call in my stateroom when you're done." I think these two are beyond help unless some calamity knocks them off the salary treadmill, but their situation offers a challenge to figure out how to reach someone of this level of ignorance. Of course I'm not wading into this cesspool unless specifically invited.

FinanceDude probably appreciates the heck out of the financial advisor's tactics, but one reason that this couple have thrown their lot (and their faith) in with him is because he's "exclusive". He's agreed to take them on as clients-- they've pursued him. She speaks of their mortgage accelerator program as a sophisticated financial technique not available to the average consumer. Their move out of the TSP is because their advisor can get them into "better funds" than what they had to rely on when they were slogging it out in the trenches of active duty. Why should they do for themselves when they can pay him a small percentage of their wealth to do better for them? Even the wisdom of "Work Less, Live More" would just start an argument.

Their financial advisor's approach is very similar to the tactics I read about for advisors who are trying to recruit physicians as clients. Word-of-mouth referrals and exclusive techniques are much more appealing than Bogleheads.

She did spend a large part of her career managing downsizings, regionalizations, and outsourcings. So to some extent this twisted logic may make sense alongside all of the briefings we've had to sit through from KPMG and other consultants. The part she may not appreciate is where she and her spouse have to work like crazy to keep earning the money to put this valuable team to work for them.

I bet that pretty soon the advisor will mention that they can no longer deduct their IRA contributions (technically true) so maybe they should invest elsewhere? And if they're worried about their financial future then maybe they could seek peace of mind from an annuity!

Hopefully they draw the line at selling their pensions for a lump-sum payment...
 
Very good point, Nords, it comes to the fact that they are obviously very well-to-do but feel that they know nothing about finance, personal finance even. Instead of learning what they can do, fairly easily I may add, they would rather just delegate the responsibility to somebody else for a small fee. It does have advantages, however, if they do not trust themselves. If the market does poorly or their portfolio, they won't be kicking themselves but can lay the blame on other people and sleep well at night (ignoring the fact that it WAS their choice to go to that person)
 
I thought I would weigh in, got too busy yesterday.
The bad financial decisions are many, and they are on a path to financial ruin. Here's a few things I think:

1)$1 million mortgage. They are probably paying $6-$7,000 a MONTH to live there. NO wonder they can't "make it" on $140,000 a year. The mortgage accelerator program is a joke, and probably has hidden fees folks are making a killing on......:(

2)Advisor - hard to know if the guy is a total schmuck, partial schmuck,or what. First Command is not known as a shining example of financial advisory prowess....... I don't know if you have any leverage with them, but rolling the TSP accounts into his "special accounts" is the absolute LAST thing I would do. Do what you can to dissaude them, but it's probably too late..........:(

3)Do they have any life insurance or disability insurance? Seems to me they have a TON of bills, and not a lot of hard money assets. If one of them gets hurt or disabled, they are screwed, and will lose the house ASAP. I would get at least $1 million of term on each, just in case one of them dies. Also, I would get as much disability insurance (long term) as they can afford and qualify for. They HAVE to keep working whether they want to or not because there's "bills to pay"........

4)Their kids will have PLENTY of financial challenges in their lives going forward, they've had terrible teachers.

5)Unless this couple WANTS change for the better, they are on the road to financial hell...........:(
 
This "exclusive financial advisor" crap is something I have seen regularly. It usually signals the end of any meaningful discussion regarding investments.

It is probably more productive to discuss why their kid is so (ugly, retarded, unsuccessful,...) 8)

(But then we all have our own "secret" techniques for how to make money and not make someone else rich. Why should we share it with anyone?)
 
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