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09-19-2008, 10:39 AM
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#1
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Thinks s/he gets paid by the post
Join Date: Oct 2004
Location: LaLa Land
Posts: 4,472
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vanguard
Did any of you guys have a problem trading on the Vanguard site.
At 9:30 the site shut down and, also I couldn't get through to a broker. 1 hour wait.
Not happy!
I guess the funds are good but the brokerage, well.
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09-19-2008, 10:44 AM
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#2
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Aug 2006
Posts: 12,483
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 Quote:
Originally Posted by 73ss454
Did any of you guys have a problem trading on the Vanguard site.
At 9:30 the site shut down and, also I couldn't get through to a broker. 1 hour wait.
Not happy!
I guess the funds are good but the brokerage, well.
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maybe their trading desk is overloaded......... 
__________________
__________________
Consult with your own advisor or representative. My thoughts should not be construed as investment advice. Past performance is no guarantee of future results (love that one).......:)
This Thread is USELESS without pics.........:)
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09-19-2008, 11:28 AM
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#3
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Thinks s/he gets paid by the post
Join Date: Nov 2007
Posts: 1,052
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Doesn't matter. Their costs are low. 
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09-19-2008, 11:37 AM
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#4
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Moderator
Join Date: May 2007
Location: Genève
Posts: 11,862
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Apparently their brokerage services are overloaded right now according to the message I got when I signed in to my account.
Quote:
A message from Vanguard Brokerage Services®
Due to recent market volatility, we’re experiencing heavy call volumes. For account inquiries, you may contact us via e-mail. Important: Do not forward requests to place a transaction via e-mail. Note that previous day holdings displayed for brokerage accounts are as of September 17, 2009. Additionally, completed orders from September 18 are still being reflected on Order Status. To reach an associate via e-mail, click on Contact Us at the top of any vanguard.com page. We apologize for any inconvenience.
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No problem trading Vanguard funds.
__________________
45 years old, single, no kids. Exited the job market in 2010 (age 36). Have lived solely off my investments since 2015 (age 41). No pensions.
Current AA: real estate 65% / cash 35%; Current WR: < 1.5%
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09-19-2008, 12:20 PM
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#5
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Nov 2007
Posts: 7,744
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Fidelity wouldn't let me see my accounts for an hour or two this AM. They must have been swamped. I wasn't even trying to trade - just get a listing of my investments (the "portfolio" page).
It doesn't instill a lot of faith in me that they would always be available for trading, particularly during high volume periods.
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09-19-2008, 01:01 PM
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#6
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Dec 2003
Location: Losing my whump
Posts: 22,697
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Its a shame. He was trying to buy some of those spiffy American funds that lose money faster than an index fund.
__________________
Be fearful when others are greedy, and greedy when others are fearful. Just another form of "buy low, sell high" for those who have trouble with things. This rule is not universal. Do not buy a 1973 Pinto because everyone else is afraid of it.
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09-19-2008, 01:15 PM
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#7
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Thinks s/he gets paid by the post
Join Date: Nov 2007
Posts: 1,052
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Quote:
Originally Posted by cute fuzzy bunny
Its a shame. He was trying to buy some of those spiffy American funds that lose money faster than an index fund.
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Hey! At least the broker will answer the phone to tell you how far down you are.
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09-19-2008, 03:57 PM
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#8
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Full time employment: Posting here.
Join Date: Mar 2004
Posts: 687
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__________________
Diggin' my way to financial freedom, one buck-at-a-time
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09-19-2008, 04:13 PM
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#9
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Dec 2003
Location: Losing my whump
Posts: 22,697
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So Art, what you're saying is that its good to have a non-vanguard broker who'll answer the phone to tell you how much your American funds have dropped?
I'm getting a little confused with the complexity of your arguments.
__________________
Be fearful when others are greedy, and greedy when others are fearful. Just another form of "buy low, sell high" for those who have trouble with things. This rule is not universal. Do not buy a 1973 Pinto because everyone else is afraid of it.
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09-19-2008, 05:54 PM
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#10
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Thinks s/he gets paid by the post
Join Date: Oct 2004
Location: LaLa Land
Posts: 4,472
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Having Art on IGNORE is a great thing, you guys should try it.
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09-19-2008, 06:25 PM
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#11
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: May 2006
Location: west coast, hi there!
Posts: 6,870
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This is a great lesson on how to deal with panics ... do it ahead of time  . More seriously, the 1987 drop should have taught me to have all my ducks in order to withstand any sort of violent downdrafts. Because they are going to happen from time to time, it's human nature. This is not to say that the OP and others did not have good reasons to do trading in recent days. To my embarassment I made a trade this week myself. It happened to work out after the one that did not the week before. Definitely just lucky for me.
You might want to check out Larry Swedroe's post at the Bogleheads site:
Bogleheads :: View topic - Investor wanted to sell yesterday
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09-22-2008, 11:47 AM
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#12
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Thinks s/he gets paid by the post
Join Date: Nov 2007
Posts: 1,052
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Quote:
Originally Posted by cute fuzzy bunny
So Art, what you're saying is that its good to have a non-vanguard broker who'll answer the phone to tell you how much your American funds have dropped?
I'm getting a little confused with the complexity of your arguments.
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I'd say having someone on the phone is better than getting no answer. You don't agree? Tell that to the guy who started the thread.
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09-22-2008, 11:49 AM
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#13
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Thinks s/he gets paid by the post
Join Date: Nov 2007
Posts: 1,052
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Quote:
Originally Posted by 73ss454
Having Art on IGNORE is a great thing, you guys should try it.
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Yes, listen to this guy. I'd prefer not to be bothered by closed minded people. By all means, put me on ignore if you like.
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09-22-2008, 11:51 AM
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#14
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Thinks s/he gets paid by the post
Join Date: Jun 2005
Posts: 1,543
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every time i do only 10 trades or so a quarter with E-Trade it takes me like 5 minutes to talk to someone. the IVR systems are pretty smart these days
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09-22-2008, 11:51 AM
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#15
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Dec 2003
Location: Losing my whump
Posts: 22,697
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I guess the good question is if he has himself on ignore.
Otherwise, since he doesnt pay attention to who writes what, he might read one of his own posts and vigorously disagree with it.
__________________
Be fearful when others are greedy, and greedy when others are fearful. Just another form of "buy low, sell high" for those who have trouble with things. This rule is not universal. Do not buy a 1973 Pinto because everyone else is afraid of it.
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09-22-2008, 12:24 PM
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#16
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Thinks s/he gets paid by the post
Join Date: Nov 2007
Posts: 1,052
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Awwww, I've got a fan club! Thanks for following me around.
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