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Vanguard "cookie" pop-up annoyance
12-15-2022, 10:02 AM
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#1
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Jun 2006
Location: Boise
Posts: 7,639
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Vanguard "cookie" pop-up annoyance
Hi all.
FYI, this morning when I logged in to my Vanguard account, I got a very annoying pop-up window regarding "Your privacy" and cookies.
It's annoying because:
1. It pops up every time you navigate to a different URL.
2. The window is aesthetically ugly, even at 100% zoom in Chrome on Windows.
3. The window doesn't functionally work.
I called Vanguard, they've received multiple reports, and their working on it. No ETA for the fix, but I'm hoping they can just revert the change (which was not ready for prime time) at least.
(Cue the "Vanguard is going downhill" folks. Feel free to pile on as you wish.)
__________________
"At times the world can seem an unfriendly and sinister place, but believe us when we say there is much more good in it than bad. All you have to do is look hard enough, and what might seem to be a series of unfortunate events, may in fact be the first steps of a journey." Violet Baudelaire.
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12-15-2022, 10:11 AM
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#2
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Administrator
Join Date: Jan 2008
Location: Chicagoland
Posts: 39,870
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When I log into our Vanguard account and navigate the site I get no pop-up. I do have pop-ups disabled in my browser settings, that may explain why.
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12-15-2022, 11:14 AM
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#3
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Jun 2006
Location: Boise
Posts: 7,639
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 Quote:
Originally Posted by MichaelB
When I log into our Vanguard account and navigate the site I get no pop-up. I do have pop-ups disabled in my browser settings, that may explain why.
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I allow pop-ups at the browser level but had a pop-up blocker installed. Not sure how their website got around that - maybe it was not technically a pop-up.
Anyway, your post prompted me to check, and the annoying thing is gone for me now; they must have rolled back the change.
__________________
"At times the world can seem an unfriendly and sinister place, but believe us when we say there is much more good in it than bad. All you have to do is look hard enough, and what might seem to be a series of unfortunate events, may in fact be the first steps of a journey." Violet Baudelaire.
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12-15-2022, 09:10 PM
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#4
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Thinks s/he gets paid by the post
Join Date: Jul 2006
Location: Denver
Posts: 3,452
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I had that happen yesterday on every page at Vg. I guessed it was a bug introduced with a software change and decided to stay away for a couple of days. I hope your experience says they fixed the issue.
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12-16-2022, 06:19 AM
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#5
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Thinks s/he gets paid by the post
Join Date: Feb 2019
Location: St Pete
Posts: 1,082
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Made me curious so I just logged in. No issues with pop ups but something is wrong with my account value... it went down! 
__________________
FIREd 7/2021 at age 47
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12-16-2022, 07:29 AM
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#6
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Aug 2004
Location: Laurel, MD
Posts: 8,095
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Quote:
Originally Posted by walkinwood
I had that happen yesterday on every page at Vg. I guessed it was a bug introduced with a software change and decided to stay away for a couple of days. I hope your experience says they fixed the issue.
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I guess it’s good the bug was benign but it makes me wonder how robust is their software release process? It could be something risky next time. Fidelity is annoying too with an ever evolving website experience but I can’t remember any bugs and they generally have a very long beta trial.
__________________
...with no reasonable expectation for ER, I'm just here auditing the AP class.Retired 8/1/15.
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12-16-2022, 07:41 AM
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#7
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Thinks s/he gets paid by the post
Join Date: Jan 2008
Posts: 1,579
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Brave browser.
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12-16-2022, 12:12 PM
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#8
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Jun 2006
Location: Boise
Posts: 7,639
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Quote:
Originally Posted by jazz4cash
I guess it’s good the bug was benign but it makes me wonder how robust is their software release process? It could be something risky next time. Fidelity is annoying too with an ever evolving website experience but I can’t remember any bugs and they generally have a very long beta trial.
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Robust enough to quickly roll back, at least.
But yeah, the QA folks should be a bit embarrassed this got into the wild.
__________________
"At times the world can seem an unfriendly and sinister place, but believe us when we say there is much more good in it than bad. All you have to do is look hard enough, and what might seem to be a series of unfortunate events, may in fact be the first steps of a journey." Violet Baudelaire.
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