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09-21-2008, 10:30 AM
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#1
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Thinks s/he gets paid by the post
Join Date: Jun 2004
Location: W Wash
Posts: 1,440
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Vanguard Log-ons
Just curious if anyone else is having difficulty getting access to their online accounts. I have been trying since 8 pm Sat night off and on and still can not access. Get pass the log-on entries and the site seems to just hang.
We have been on a 3 week roadtrip and had only limited access to a secure link so thought I see what last week's damage looked like. No luck so far.
Anyone else getting there?
Thanks
Nwsteve
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09-21-2008, 10:36 AM
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#2
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Feb 2008
Location: East Nowhere, 43N Latitude, NY
Posts: 9,030
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i just tried 1 minute ago. it hung up for about 20 seconds after i entered my PW, but otherwise OK.
and the good news is my accounts still show positive balances. 
__________________
"All our dreams can come true, if we have the courage to pursue them." - Walt Disney
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09-21-2008, 10:39 AM
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#3
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Jun 2006
Posts: 12,880
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Worked OK for me just now.
__________________
Al
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09-21-2008, 10:42 AM
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#4
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Moderator Emeritus
Join Date: Jan 2007
Location: New Orleans
Posts: 44,574
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I just logged on with no problems. It took less than 6 seconds by the clock, after typing in the password (and no perceptible time to get to the password page).
You know, they DID do a software upgrade a few weeks ago. I have found that it takes a few more seconds to fully load. Maybe that is what you are noticing.
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09-21-2008, 12:23 PM
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#5
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Recycles dryer sheets
Join Date: Aug 2008
Posts: 155
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The site worked fine for me the other night, and verified again just now.
For what it's worth, it took about 8-9 seconds between entering the password and when the portfolio page fully loaded including the flash based asset mix widget, on a very old Pentium-III toshiba laptop.
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09-21-2008, 12:26 PM
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#6
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Administrator
Join Date: Jul 2005
Location: N. Yorkshire
Posts: 28,355
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No problems last night or this morning.
__________________
Retired in Jan, 2010 at 55, moved to England in May 2016
Enough private pension and SS income to cover all needs
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09-21-2008, 02:24 PM
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#7
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Dec 2003
Location: Losing my whump
Posts: 22,697
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The sites been really slow since the "upgrade" : 
__________________
Be fearful when others are greedy, and greedy when others are fearful. Just another form of "buy low, sell high" for those who have trouble with things. This rule is not universal. Do not buy a 1973 Pinto because everyone else is afraid of it.
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09-21-2008, 08:28 PM
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#8
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Thinks s/he gets paid by the post
Join Date: Jun 2004
Location: W Wash
Posts: 1,440
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Thanks to all for sharing your inputs. I got home a couple hours ago and accessed successfully through my usual ISP and had no problem. Apparently Vanguard did not like me accessing from a data card.
Thanks again
Nwsteve
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09-21-2008, 10:58 PM
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#9
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Thinks s/he gets paid by the post
Join Date: Feb 2003
Location: Nomadic in the Rockies
Posts: 2,718
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I've been able to get on, but it's been slow. I've just been checking my balances a couple of times.
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09-22-2008, 08:59 AM
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#10
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Thinks s/he gets paid by the post
Join Date: Jan 2006
Posts: 1,645
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I heard you can't get on because they gave all the money away!
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