Of course, WF gets a bad rap. And it's all because of the commissions which no one pays anyways. A year ago Barron's (or some other place) did a rating based on "a typical account with $50,000 in investments" where they also trashed WF because of the commissions. It was highly ironic because the premise of $50K was ignored.
Also WF has no trading tools whatsoever, so it deserved 1-star in that column. I use my TD Ameritrade account for the trading tools, then place the actual trade for free in my WF account. However, WF does have trivial specific share identification when selling shares and it has trivial import of all your trades into TurboTax. Both of these criteria are very important when managing taxes, but I'm not sure if the ratings give a hint about them.