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Old 04-13-2020, 12:07 PM   #601
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i spent...am still here...most of the day at a local clinic and now at an ER for a non C19 but urgent medical condition. still waiting for test results. never got to bite off the head of my chocolate bunny this morning.
Hope your good health returns soon.
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Old 04-13-2020, 02:30 PM   #602
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Kind of a surrealistic experience today.
We had a trip planned for late June to do the half marathon in Anchorage. Got all the cancellations taken care of easily, except for the Alaska Air flights. Went to their website and found that I could only cancel by a phone call. That seemed strange, but OK.

Called them up and after stating my issue ("Cancel reservation") the roboagent said there was a long wait but I could take care of it right away by text messaging. OK, that's fine.

Immediately got a text from an agent and went through the whole thing with him by text. Then after he said they would give me credit but minus $250 in cancellation fees, he suddenly said "due to privacy concerns we can't handle cancellations by text. Please use our website or call this phone number."

Then they immediately wanted me to fill out a survey on how much I liked their text support. Boy, did they ever find out!

Called in again and had to tell the robot three times that I did not want to use their text system. Waited half an hour for the human to call, but it was painless. All done in about a minute with 100% credit for future flights, no cancellation fee.

What a strange system they have. Is Alaska Air growing too rapidly?
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Old 04-13-2020, 02:45 PM   #603
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Originally Posted by braumeister View Post
Kind of a surrealistic experience today.
We had a trip planned for late June to do the half marathon in Anchorage. Got all the cancellations taken care of easily, except for the Alaska Air flights. Went to their website and found that I could only cancel by a phone call. That seemed strange, but OK.

Called them up and after stating my issue ("Cancel reservation") the roboagent said there was a long wait but I could take care of it right away by text messaging. OK, that's fine.

Immediately got a text from an agent and went through the whole thing with him by text. Then after he said they would give me credit but minus $250 in cancellation fees, he suddenly said "due to privacy concerns we can't handle cancellations by text. Please use our website or call this phone number."

Then they immediately wanted me to fill out a survey on how much I liked their text support. Boy, did they ever find out!

Called in again and had to tell the robot three times that I did not want to use their text system. Waited half an hour for the human to call, but it was painless. All done in about a minute with 100% credit for future flights, no cancellation fee.

What a strange system they have. Is Alaska Air growing too rapidly?
I often wonder if companies do that deliberately as an attempt to discourage complaints or requests for refunds.

Usually, though, it's Hanlon's razor.
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Old 04-13-2020, 05:51 PM   #604
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Drove to Best Buy. They wheeled out a tv and put it in the back seat of my truck. Brought it home and installed it.
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Old 04-14-2020, 05:39 AM   #605
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Rode my recumbent trike about 15 miles in the morning and spotted a couple of owl young that are still in down, a couple of pileated woodpeckers, and a white-eyed vireo. Came home and baked a loaf of bread, watched a movie (Nacho Libre), and read a little before making dinner. Pretty much the daily routine nowdays.



Cheers!
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Old 04-14-2020, 05:52 AM   #606
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As I previously said,we had a reported tornado on the ground within 2 or 3 miles of us. We were watching it on our phones radar when it jumped up and over us sunday night. It dropped back down a few miles east of us. There were at least 7 people killed and several injured as it tore through the county then. We had some damage to trees but I'm thankful that is all.
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Old 04-14-2020, 08:16 AM   #607
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Very scary, Venturer. Glad you are OK.
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Old 04-14-2020, 09:42 AM   #608
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I just swept snow off the front deck. It was drifted to about 8 inches. It has been very cold and snowy especially for this time of year. We have between 10 and 12 inches of snow in the last 3 days. It is melting on the roads so no need to plow. The wood stove is running on high and all is good. I would not want to venture out today even if I could.
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Old 04-14-2020, 10:33 AM   #609
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I went to Target and found the shelves full of paper towels, Kleenex, toilet paper, gloves. I only wanted toilet paper and gloves. Despite long lines to enter because restricting the number in the store, I was in and out in under 30 minutes (got lost finding velcro so I hit the wine aisle)
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Old 04-14-2020, 11:40 AM   #610
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I mixed up a big jar of mixed nuts. I buy the Costco mixed nuts and add some macadamia nuts, pistachios, and hazel nuts.
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Old 04-15-2020, 10:57 AM   #611
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Woke up to find no water at the faucets. Being on a well, this was my problem. Checked the usual stuff and then called the well guy. Turned out to be a tree frog suicide inside the control box at the well head. Today, I'll seal that box.
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Old 04-15-2020, 11:10 AM   #612
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Called my bond broker and had him send me the thirty grand in cash that had accumulated. That will help with the landscaping project.
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Old 04-15-2020, 01:20 PM   #613
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I mixed up a big jar of mixed nuts. I buy the Costco mixed nuts and add some macadamia nuts, pistachios, and hazel nuts.
I do the same thing, except instead of pistachios and hazels, I add more almonds and cashews, sometimes pecans. Gotta have the macadamias though!

Nuts are my guilty pleasure. A handful every day, but sometimes it's a bigger handful than other days.
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Old 04-15-2020, 04:12 PM   #614
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More cleaning stuff. We (well, mostly I) disassembled "the office" that has the main desktop computer, bookcases, desk, records and other miscellaneous stuff that it takes to run a household and cleaned the carpeting. The carpet is still somewhat damp and we'll put everything back together tomorrow after it dries. I had no idea that dust bunnies could get that big behind the desk!
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Old 04-16-2020, 10:28 AM   #615
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Called my bond broker and had him send me the thirty grand in cash that had accumulated. That will help with the landscaping project.
Robbie don't ever change, the day you start stashing money and quit blowin the dough, the sky will be falling.....
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Old 04-16-2020, 10:30 AM   #616
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More cleaning stuff. We (well, mostly I) disassembled "the office" that has the main desktop computer, bookcases, desk, records and other miscellaneous stuff that it takes to run a household and cleaned the carpeting. The carpet is still somewhat damp and we'll put everything back together tomorrow after it dries. I had no idea that dust bunnies could get that big behind the desk!
I've wanted to do stuff like this all week, but it's been a very low motivation week for me so far. It's the first week I've felt stuck in the mud..I'm going to do better today, I hope....
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Old 04-16-2020, 10:52 AM   #617
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I dyed the young wife's roots this morning and lived to tell about it.

However, she has concluded that the color is too light and has ordered the next darker shade, so I may get to do it again if the salon doesn't reopen soon.
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Old 04-16-2020, 01:51 PM   #618
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I dyed the young wife's roots this morning and lived to tell about it.

However, she has concluded that the color is too light and has ordered the next darker shade, so I may get to do it again if the salon doesn't reopen soon.
You have achieved a level of trust from your DW that I will never achieve from mine.
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Old 04-16-2020, 02:36 PM   #619
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You have achieved a level of trust from your DW that I will never achieve from mine.
I'm sure it was sheer desperation.
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Old 04-16-2020, 04:50 PM   #620
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Played pickleball with a dozen others for three hours this morning. Then went to lunch with friends. Tomorrow a group of us are going whitewater kayaking.

Not really. Iím just pretending. Those are things I would be doing in a normal April.

What I really did: sewing, reading, yoga, cleaned the bathroom, played games on the iPad.
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