- Joined
- Jul 18, 2010
- Messages
- 7,951
Replaced the wheels on my ~20-year-old TravelPro suitcase that my parents gave us for Christmas one year.
Towards the end of my recent Peru trip, I noticed that the outer layer of the wheels was starting to fall off in chunks. Made it home OK but I knew it wouldn't make another trip. Checked TravelPro website - it is a "Platinum 4SE" model and the oldest they have parts for is a Platinum 5. Called customer service and after determining that the wheels indeed were replaceable, they said I could order them for $23 (including shipping) and replace them myself. Took only a Philips screwdriver and less than 10 minutes. The suitcase is now better than new (wheels are much smoother rolling than the original). The rest of it is in amazingly good shape.
I remember fussing at my Dad for spending so much on a suitcase for us, but 20 years later I'm glad he did. Not only do I have a great piece of luggage, I have the nice memory as well.
Towards the end of my recent Peru trip, I noticed that the outer layer of the wheels was starting to fall off in chunks. Made it home OK but I knew it wouldn't make another trip. Checked TravelPro website - it is a "Platinum 4SE" model and the oldest they have parts for is a Platinum 5. Called customer service and after determining that the wheels indeed were replaceable, they said I could order them for $23 (including shipping) and replace them myself. Took only a Philips screwdriver and less than 10 minutes. The suitcase is now better than new (wheels are much smoother rolling than the original). The rest of it is in amazingly good shape.
I remember fussing at my Dad for spending so much on a suitcase for us, but 20 years later I'm glad he did. Not only do I have a great piece of luggage, I have the nice memory as well.