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ER forum app crashing this morning
01-23-2020, 07:55 AM
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#1
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Recycles dryer sheets
Join Date: Feb 2010
Posts: 416
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ER forum app crashing this morning
Anybody else having issues with the app today. It keeps crashing. I've uninstalled and reinstalled several times and rebooted my phone.
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01-23-2020, 08:42 AM
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#2
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Administrator
Join Date: Apr 2006
Posts: 21,848
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Just checked on my phone (I use the desktop while I'm home). Didn't notice a problem. Did it crash on you immediately or after some time?
Edit to add: I have an android phone.
__________________
Living an analog life in the Digital Age.
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01-23-2020, 09:53 AM
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#3
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Recycles dryer sheets
Join Date: Feb 2010
Posts: 416
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 Quote:
Originally Posted by Gumby
Just checked on my phone (I use the desktop while I'm home). Didn't notice a problem. Did it crash on you immediately or after some time?
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When I open a thread to read it it opens up but closes immediately. Then when I try again it crashes the app.
It worked fine until this morning.
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01-23-2020, 09:54 AM
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#4
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Apr 2013
Posts: 11,019
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I'm on the android app and it works fine. What app are you using? I see what you have done, I'm assuming reinstalling the app made you log in again? I've seen funky things on this app that require a login to "fix".
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01-23-2020, 10:14 AM
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#5
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Recycles dryer sheets
Join Date: Feb 2010
Posts: 416
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Quote:
Originally Posted by MRG
I'm on the android app and it works fine. What app are you using? I see what you have done, I'm assuming reinstalling the app made you log in again? I've seen funky things on this app that require a login to "fix".
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It's the Android app from the play store. I'm using a Google Pixel 3 XL phone.
I've uninstalled and reinstalled the app several times, logged out and back in several times and rebooted/restarted my phone several times.
I reported it to the developer so I'll keep fiddling with it and see if I can figure it out.
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01-23-2020, 10:23 AM
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#6
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Apr 2013
Posts: 11,019
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Quote:
Originally Posted by SteveNU
It's the Android app from the play store. I'm using a Google Pixel 3 XL phone.
I've uninstalled and reinstalled the app several times, logged out and back in several times and rebooted/restarted my phone several times.
I reported it to the developer so I'll keep fiddling with it and see if I can figure it out.
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Good luck. It will probably hit me next. Different hardware, Samsung, so maybe not.
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01-23-2020, 10:34 AM
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#7
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Recycles dryer sheets
Join Date: Mar 2006
Posts: 398
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I have the same phone, and am having the same problem.
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01-23-2020, 11:32 PM
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#8
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Aug 2016
Location: Northern Virginia
Posts: 6,921
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Has not worked for me since I got a pixel 3a.
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01-24-2020, 05:33 AM
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#9
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Dec 2008
Location: On a hill in the Pine Barrens
Posts: 9,075
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On Pixel 3, I'm using a web browser, with the site in mobile mode. That works well for me.
I do have the android app on a Nexus tablet, and it works fine there.
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01-24-2020, 05:53 AM
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#10
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Thinks s/he gets paid by the post
Join Date: Apr 2008
Posts: 1,187
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I have the Pixel 2XL and the app started crashing for me yesterday as well. Still not working this morning.
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01-24-2020, 05:56 AM
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#11
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Thinks s/he gets paid by the post
Join Date: Apr 2008
Posts: 1,187
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Android notices that the app continually crashes and offers the chance to send feedback, which I did. Apparently it sends the system log as well as user comments but I'm not sure who received the info.
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01-24-2020, 05:59 AM
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#12
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Dec 2008
Location: On a hill in the Pine Barrens
Posts: 9,075
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The email for app support is listed in Google Play.
support @ socialknowledge dot com
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01-24-2020, 08:00 AM
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#13
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Dryer sheet wannabe
Join Date: Jul 2014
Location: Dallas, TX
Posts: 11
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It is crashing for me as well if I am logged in, works fine if not logged in. Using Galaxy Note 10 +.
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01-24-2020, 03:44 PM
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#14
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Thinks s/he gets paid by the post
Join Date: Jun 2013
Posts: 2,495
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My phone is a Samsung Galaxy S10. The Er.org app has been crashing for 2-3 days. I followed the suggestion upthread and have added the web version from my browser and it works, albeit differently than the mobile app.
__________________
"Luck favors the prepared mind"
Pasteur
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01-24-2020, 04:40 PM
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#15
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Confused about dryer sheets
Join Date: Aug 2012
Location: Midland
Posts: 7
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I have a Samsung Galaxy S10 as well & the er.org app has been crashing the last couple days.
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01-27-2020, 04:47 PM
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#16
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Administrator
Join Date: Feb 2007
Location: Pacific NW
Posts: 6,130
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Have you tried reinstalling the app?
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01-27-2020, 04:52 PM
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#17
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Recycles dryer sheets
Join Date: Feb 2010
Posts: 416
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Quote:
Originally Posted by Janet H
Have you tried reinstalling the app?
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I've uninstalled and reinstalled it numerous times. Cleared the cache and data, restarted my phone. When you open a thread it opens then immediately closes. The second time you try to open the thread it crashes the app. It's repeatable and consistent.
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01-27-2020, 08:06 PM
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#18
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Dryer sheet aficionado
Join Date: Oct 2014
Posts: 33
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Quote:
Originally Posted by SteveNU
It's the Android app from the play store. I'm using a Google Pixel 3 XL phone.
I've uninstalled and reinstalled the app several times, logged out and back in several times and rebooted/restarted my phone several times.
I reported it to the developer so I'll keep fiddling with it and see if I can figure it out.
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I have the same phone, and the same problem.
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01-28-2020, 07:12 AM
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#19
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Aug 2016
Location: Northern Virginia
Posts: 6,921
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Quote:
Originally Posted by Janet H
Have you tried reinstalling the app?
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yes. Did not fix.
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01-28-2020, 09:18 AM
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#20
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Recycles dryer sheets
Join Date: Feb 2010
Posts: 416
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Looks like it is fixed. All is well this morning.
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