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iPad app touch not working
Old 12-23-2012, 04:44 PM   #1
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iPad app touch not working

I updated to the latest version of the iPad app and the touch isn't fully working. I'm unable to scroll from the left side of the screen and I can't select the button on the upper left (when present). Some of the icons on the bottom also don't work, such as the forums icon.

Anyone else having issues with the app?
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Old 12-23-2012, 04:56 PM   #2
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I brought this up on November 28th in this thread:

And the issue has never been resolved.
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Old 12-23-2012, 05:19 PM   #3
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I haven't had any problem with this, and I use it several times a week.
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Old 12-23-2012, 07:41 PM   #4
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It behaves like there are uninitialized, incorrectly initialized, or corrupt (e.g., memory overwritten, as by a stray pointer) values being captured for the display size. The bug is sensitive to the orientation of the iDevice when first launched, and to the starting state of the app. The problem will recur when relaunching the swapped out app, but doesn't alway recur when relaunching a check pointed app or deleted and re-installed app.

The bug typically looks like controls to the right of the portrait mode width being nonfunctional when in landscape mode, or controls below the landscape mode height not working when in portrait mode. Flipping the iDevice 180 degrees moves the unresponsive area to the opposite end of the app and allows one to use the formerly nonfunctional controls.

Mike Paquette
Retired Apple Display Software Weenie
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Old 12-23-2012, 07:54 PM   #5
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Flipping the screen did make it work in portrait mode, but I still had issues in landscape node. I'll keep playing around with it, but it's good to know that changing the orientation can unblock me, since initially it was stuck on a page I couldn't exit.

I guess I shouldn't have upgraded. Oh well. Hopefully it'll get fixed at some point.

Thanks for the help!
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