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Old 04-25-2022, 10:28 PM   #21
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It might be the app not handling the password.

I had the same problem at a bank that allows logging in 2 different ways from the same computer.
Slightly different issue, but could either be the app itself, or they use a different authorization pathway which has different rules.

Always annoying..
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Old 04-26-2022, 06:05 AM   #22
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Quote:
Originally Posted by Gumby View Post
Doesn't everyone just use "123"?
Only three digits? Need at least 1234 .
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Old 04-26-2022, 06:18 AM   #23
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Originally Posted by homestead View Post
I ended up shorting my password to 13 characters and it fixed my problem. So it works now on both my computer and phone app with the same password.
This has happened to me with a few sites. There is always a limit. 1Password has been a fine solution for the family.
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Old 04-26-2022, 07:00 AM   #24
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(On my PC.) One thing I've noticed is when you are on the "change password" screen and are going to change your password, ER.org asks for your current password and then has you enter your new password twice. It also asks for your email address but says entering it is optional. However, if I try to change my password and do not enter my email address it won't complete the password change. Leaving out your email is not optional, so I enter that twice as well.

OK, so now I've changed my password. Time to test it out. When I log out and attempt to log back in, ER.org is asking for my username and password. Note: It's not asking for my email address and password, it wants my username and password. So I enter my username, Qs Laptop and my password. Success, I'm logged in, works as usual on my PC.

Now if I go to my phone and go to ER.org using the TapaTalk app it looks like I'm logged in as I can get as far as seeing the ER.org listing of the various subforums--FIRE and Money, Life After FIRE, Health and Early Retirement, etc. but if I tap on a subforum to read the posts my phone hangs up and ER.org sends the email stating, "Failed Login Notification". I suspect my phone is attempting to login using my email address, not my username, and that is preventing me from getting logged on with my phone. I will experiment with the TapaTalk app login credentials for ER.org.
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Old 04-26-2022, 08:20 AM   #25
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Problem solved. I deleted ER.org from my TapaTalk app and then added it back in again. The app prompted me, "Are you user Qs Laptop on early-retirement.org?" I tapped yes, and it asked me "Do you want to login?", I tapped yes and 1Password did the rest by filling in my credentials.

So to others that are having trouble with getting on ER.org with your phone, I'd look at deleting the app and then adding it back in again being sure to use the correct login credentials.
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Old 04-26-2022, 10:27 AM   #26
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The ER.org app doesn't seem to have this issue, so I suspect it was just a Tapatalk problem. Glad it's resolved now.
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Old 04-26-2022, 12:02 PM   #27
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Originally Posted by Qs Laptop View Post
I've gone through the reset process two times now via the emails that ER.org sends describing the procedure for resetting passwords.

The problem persists.

Can log in and access on my PC, but not on my phone. The same password is being used on both devices. I am using the same email address for ER.org that I have always used. I have not changed any settings on the Tapatalk app on my phone.
It is possible that a special character is the culprit. Try to take out all non-standard symbols.
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Old 04-26-2022, 12:05 PM   #28
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Irrelevant.
True - for the purpose of the original question it is irrelevant, but nevertheless, it's a valid question. Seems like overkill to me too, but hey, whatever works!
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