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04-25-2022, 10:28 PM
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#21
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jul 2014
Location: Spending the Kids Inheritance and living in Chicago
Posts: 17,087
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It might be the app not handling the password.
I had the same problem at a bank that allows logging in 2 different ways from the same computer.
Slightly different issue, but could either be the app itself, or they use a different authorization pathway which has different rules.
Always annoying..
__________________
Fortune favors the prepared mind. ... Louis Pasteur
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04-26-2022, 06:05 AM
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#22
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jun 2008
Posts: 13,143
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Quote:
Originally Posted by Gumby
Doesn't everyone just use "123"?
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Only three digits? Need at least 1234 .
__________________
Have you ever seen a headstone with these words
"If only I had spent more time at work" ... from "Busy Man" sung by Billy Ray Cyrus
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04-26-2022, 06:18 AM
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#23
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Dec 2008
Location: On a hill in the Pine Barrens
Posts: 9,719
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Quote:
Originally Posted by homestead
I ended up shorting my password to 13 characters and it fixed my problem. So it works now on both my computer and phone app with the same password.
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This has happened to me with a few sites. There is always a limit. 1Password has been a fine solution for the family.
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04-26-2022, 07:00 AM
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#24
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Thinks s/he gets paid by the post
Join Date: Mar 2018
Posts: 3,504
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(On my PC.) One thing I've noticed is when you are on the "change password" screen and are going to change your password, ER.org asks for your current password and then has you enter your new password twice. It also asks for your email address but says entering it is optional. However, if I try to change my password and do not enter my email address it won't complete the password change. Leaving out your email is not optional, so I enter that twice as well.
OK, so now I've changed my password. Time to test it out. When I log out and attempt to log back in, ER.org is asking for my username and password. Note: It's not asking for my email address and password, it wants my username and password. So I enter my username, Qs Laptop and my password. Success, I'm logged in, works as usual on my PC.
Now if I go to my phone and go to ER.org using the TapaTalk app it looks like I'm logged in as I can get as far as seeing the ER.org listing of the various subforums--FIRE and Money, Life After FIRE, Health and Early Retirement, etc. but if I tap on a subforum to read the posts my phone hangs up and ER.org sends the email stating, "Failed Login Notification". I suspect my phone is attempting to login using my email address, not my username, and that is preventing me from getting logged on with my phone. I will experiment with the TapaTalk app login credentials for ER.org.
__________________
Age is a very high price to pay for maturity.
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04-26-2022, 08:20 AM
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#25
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Thinks s/he gets paid by the post
Join Date: Mar 2018
Posts: 3,504
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Problem solved. I deleted ER.org from my TapaTalk app and then added it back in again. The app prompted me, "Are you user Qs Laptop on early-retirement.org?" I tapped yes, and it asked me "Do you want to login?", I tapped yes and 1Password did the rest by filling in my credentials.
So to others that are having trouble with getting on ER.org with your phone, I'd look at deleting the app and then adding it back in again being sure to use the correct login credentials.
__________________
Age is a very high price to pay for maturity.
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04-26-2022, 10:27 AM
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#26
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Moderator
Join Date: Feb 2010
Location: Flyover country
Posts: 25,349
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The ER.org app doesn't seem to have this issue, so I suspect it was just a Tapatalk problem. Glad it's resolved now.
__________________
I thought growing old would take longer.
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04-26-2022, 12:02 PM
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#27
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Thinks s/he gets paid by the post
Join Date: Oct 2015
Posts: 2,326
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Quote:
Originally Posted by Qs Laptop
I've gone through the reset process two times now via the emails that ER.org sends describing the procedure for resetting passwords.
The problem persists.
Can log in and access on my PC, but not on my phone. The same password is being used on both devices. I am using the same email address for ER.org that I have always used. I have not changed any settings on the Tapatalk app on my phone.
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It is possible that a special character is the culprit. Try to take out all non-standard symbols.
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04-26-2022, 12:05 PM
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#28
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Thinks s/he gets paid by the post
Join Date: Oct 2015
Posts: 2,326
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Quote:
Originally Posted by Qs Laptop
Irrelevant.
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True - for the purpose of the original question it is irrelevant, but nevertheless, it's a valid question. Seems like overkill to me too, but hey, whatever works!
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