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Old 12-12-2019, 03:40 PM   #1
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Changed my login password. Let my browser create a long cryptic password and saved it. Works fine from my browser but not from my iphone app. Gives login error. Is there a limit on password length using the app?
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Old 12-12-2019, 04:16 PM   #2
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Changed my login password. Let my browser create a long cryptic password and saved it. Works fine from my browser but not from my iphone app. Gives login error. Is there a limit on password length using the app?
What browser? Computer?
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Old 12-12-2019, 04:30 PM   #3
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You have to change your password everywhere it applies.
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Old 12-12-2019, 05:31 PM   #4
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Probably is a limit on the length, so when you type in the long password for your app it chops it off.
Or you are typing it wrong.
Worse is what I found at a bank.
Login at the bank via direct webpage worked
Login at the bank via a standard payment site failed.

Turned out it was due to the length of the password. So the Bank had 2 different set of rules handling the password.
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Old 12-12-2019, 06:40 PM   #5
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Safari browser, Macbook Pro laptop works.
Iphone app won't let me login
Not typing the password, letting the app put the password from the icloud, same password
as the browser uses.

Password is 20 chars long
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Old 12-12-2019, 10:59 PM   #6
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Shortened my password to 14 chars and it now works in the app.
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Old 12-13-2019, 12:24 PM   #7
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Shortened my password to 14 chars and it now works in the app.
This is how I fixed the bank password issue.
Shortened it from 50 characters to around 25.
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Old 12-13-2019, 12:42 PM   #8
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This is how I fixed the bank password issue.
Shortened it from 50 characters to around 25.
Oh, don't get me started on that! I had a bank accept my 30-character password, then say it was incorrect...and NOWHERE did it say there was a character limit! I finally figured it out by changing my password (which I had to keep doing by clicking "I forgot my password" even though I definitely knew it and was entering it correctly) to something really short, and it worked. So then, of course, I changed it to a longer and longer password, then logged out and tried to log in again, until it stopped working, at which point I wrote a scathing email to the bank...and then saved the email before sending, and rewrote it in a more professional tone a few days later. I think I kept the first draft, though.
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Old 12-13-2019, 04:12 PM   #9
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Shortened my password to 14 chars and it now works in the app.
I would be really surprised if Apple's iCloud keychain had a 14-character limit. OTOH, I would be surprised if the ER app had a limit like that as well. Given the user base for each, I'm gonna blame the app, though...
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Old 12-13-2019, 04:25 PM   #10
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I would be really surprised if Apple's iCloud keychain had a 14-character limit. OTOH, I would be surprised if the ER app had a limit like that as well. Given the user base for each, I'm gonna blame the app, though...
Yes, ICloud works for my long passwords, looks like there is an upper limit for the ER app somewhere between 14-20.
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Old 12-13-2019, 07:02 PM   #11
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Doesn't everyone just use "123"?
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Old 12-13-2019, 07:50 PM   #12
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Doesn't everyone just use "123"?
Nope. I use "password".
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Old 12-13-2019, 08:00 PM   #13
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Nope. I use "password".
See, I'm much more security conscious. I use "p4ssw0rd".
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