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Problem with password
Old 08-12-2019, 06:09 AM   #1
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Problem with password

I have the ER app on my phone and right now itís the only way I can post. I tried to login on my computer and it doesnít work. Says login info is incorrect. I use last pass and changed nothing, so I didnít know what to do.

Tried 3 times to get email to reset password but never get an email to reset password. What else can I do?
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Old 08-12-2019, 06:13 AM   #2
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I sent your issue to the moderator team.
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Old 08-12-2019, 06:27 AM   #3
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Reset emails sometimes end up in spam or similar folders. Just a thought...
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Old 08-12-2019, 06:43 AM   #4
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Quote:
Originally Posted by EastWest Gal View Post
I have the ER app on my phone and right now itís the only way I can post. I tried to login on my computer and it doesnít work. Says login info is incorrect. I use last pass and changed nothing, so I didnít know what to do.

Tried 3 times to get email to reset password but never get an email to reset password. What else can I do?
We're working on it. Please send a Private Message to MichaelB and me with your correct email address.
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