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Old 09-27-2020, 04:28 AM   #21
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Prepare for what?
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Old 09-27-2020, 08:15 AM   #22
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I got my refund! Thanks!


I think it takes an admin to understand the seriousness of certain situations, and that difficult choices need to be made.

And I won't complain about free...
I waited a bit longer and got double my money back! What a country!

I know from my IT days that computer systems have outages. The scheduled outages are always better than the unscheduled ones.
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Old 09-27-2020, 10:37 AM   #23
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I waited a bit longer and got double my money back! What a country!

I know from my IT days that computer systems have outages. The scheduled outages are always better than the unscheduled ones.
It sounds like this is planned or scheduled maintenance rather than scheduled outage.
Still waiting for my could-be-an-outage credit!
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Old 09-28-2020, 06:50 PM   #24
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When data center host says upgrade, you prepare. It's a routine that's been going on for a long time.

Critical stuff gets done all the time. Most users are uninformed about tech details and have no idea the vast majority of upgrades get done. A warning is just that, and not a call to dissension.
Interestingly enough a few hours ago they e-mailed to call off the fire drill "for an indefinite period..."

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Old 09-28-2020, 09:02 PM   #25
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I suggest that you point out to your vendor that more professional companies schedule maintenance in the wee hours of the morning to minimally disrupt their customers, rather than scheduling to be most convenient for their staff.
It's always the wee hours of the morning somewhere!

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Old 09-29-2020, 09:38 AM   #26
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Interestingly enough a few hours ago they e-mailed to call off the fire drill "for an indefinite period..."

Most places I passed through paid some attention to maintenance. One problem is that if you shy away from maintenance the risk just piles up.

But I'm sure the cloud server folks give some leeway. But eventually ya just gotta patch that thing, "If you want to continue in our data center."
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Old 09-29-2020, 03:03 PM   #27
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Interestingly enough a few hours ago they e-mailed to call off the fire drill "for an indefinite period..."

Maybe they got too many push backs fom clients.
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Old 09-29-2020, 03:10 PM   #28
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OK, now I'm thinking this is Cloudflare and not the primary web host. Last I checked, Cloudflare had issues they were working on resolving, and they're more international than this forum so the time of day they set is a no-win for them.
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Old 09-29-2020, 03:44 PM   #29
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The old PING and WHOIS trick!
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