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Server maintenance - Monday 9/28
09-25-2020, 06:23 PM
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#1
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Administrator
Join Date: Feb 2007
Location: Pacific NW
Posts: 6,127
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Server maintenance - Monday 9/28
On Monday 9/28 our data center will be doing some updates and maintenance. They have notified us that our servers may be offline for some period*of time and that the maintenance*window is 4PM - 11PM EDT.
We have little control over this and there*may be no noticeable*service interruption but I wanted to let you know that it's a possibility. 
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09-25-2020, 09:27 PM
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#2
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Apr 2013
Posts: 10,936
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Thank you hope all goes well. 
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09-26-2020, 02:25 AM
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#3
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Thinks s/he gets paid by the post
Join Date: Oct 2011
Location: Philadelphia
Posts: 1,138
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It's like the board is headed for the dark side of the moon.
2 days until LoS...
__________________
Luck is when Preparation meets Opportunity.
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09-26-2020, 09:12 AM
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#4
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Mar 2017
Location: City
Posts: 9,375
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 Quote:
Originally Posted by Janet H
... the maintenance*window is 4PM - 11PM EDT. We have little control over this ...
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I suggest that you point out to your vendor that more professional companies schedule maintenance in the wee hours of the morning to minimally disrupt their customers, rather than scheduling to be most convenient for their staff.
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09-26-2020, 10:50 AM
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#5
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Thinks s/he gets paid by the post
Join Date: Jan 2012
Posts: 2,383
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Quote:
Originally Posted by OldShooter
I suggest that you point out to your vendor that more professional companies schedule maintenance in the wee hours of the morning to minimally disrupt their customers, rather than scheduling to be most convenient for their staff.
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+1
In my former life, I was involved with many server maintenance/upgrade projects, and we always scheduled these to happen late at night (after 11pm, typically). We housed our servers in an enterprise-class data center, and, IIRC, our data center never scheduled any maintenance that might have led to an outage during the day. If they had done this, I believe it would have violated their contract with us that guaranteed 99.95% uptime.
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09-26-2020, 11:22 AM
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#6
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Apr 2013
Posts: 10,936
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Quote:
Originally Posted by Sojourner
+1
In my former life, I was involved with many server maintenance/upgrade projects, and we always scheduled these to happen late at night (after 11pm, typically). We housed our servers in an enterprise-class data center, and, IIRC, our data center never scheduled any maintenance that might have led to an outage during the day. If they had done this, I believe it would have violated their contract with us that guaranteed 99.95% uptime.
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Yeah that was my life for a while too. Of course we were paid millions, not for hosting a social media retirement site 
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09-26-2020, 12:22 PM
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#7
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Administrator
Join Date: Apr 2006
Posts: 20,978
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Quote:
Originally Posted by OldShooter
I suggest that you point out to your vendor that more professional companies schedule maintenance in the wee hours of the morning to minimally disrupt their customers, rather than scheduling to be most convenient for their staff.
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You should ask for your money back. Oh, that's right . . . this site is free.
__________________
Living an analog life in the Digital Age.
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09-26-2020, 12:37 PM
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#8
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Dec 2008
Location: On a hill in the Pine Barrens
Posts: 8,845
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Quote:
Originally Posted by Gumby
You should ask for your money back. Oh, that's right . . . this site is free.
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I got my refund! Thanks!
I think it takes an admin to understand the seriousness of certain situations, and that difficult choices need to be made.
And I won't complain about free...
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09-26-2020, 01:30 PM
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#9
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Mar 2017
Location: City
Posts: 9,375
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Quote:
Originally Posted by Gumby
You should ask for your money back. Oh, that's right . . . this site is free.
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Presumably the ad sponsorship is generating the cash that pays the hosting service. That ad revenue goes to zero when the hosting service shuts the site down during prime time. If the site owner doesn't care about revenue unnecessarily going to zero then I guess the hosting service is no problem.
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09-26-2020, 01:44 PM
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#10
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jun 2002
Location: Texas: No Country for Old Men
Posts: 49,497
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Quote:
Originally Posted by OldShooter
Presumably the ad sponsorship is generating the cash that pays the hosting service. That ad revenue goes to zero when the hosting service shuts the site down during prime time. If the site owner doesn't care about revenue unnecessarily going to zero then I guess the hosting service is no problem.
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Presumably the guy who owns this website, and 50+ others, knows the cost/benefit equation for maximizing profits on these discussion boards. But I'm sure he appreciates your input.
__________________
Numbers is hard
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09-26-2020, 01:54 PM
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#11
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Thinks s/he gets paid by the post
Join Date: Apr 2012
Posts: 2,744
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Presumably folks who are retired have plenty of options to entertain themselves when one of the millions of available websites in the universe (might) be unavailable for a few hours.
__________________
"Do not spoil what you have by desiring what you have not; remember that what you now have was once among the things you only hoped for." - Epicurus
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09-26-2020, 02:02 PM
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#12
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Jan 2018
Location: Tampa
Posts: 10,395
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Quote:
Originally Posted by Calico
Presumably folks who are retired have plenty of options to entertain themselves when one of the millions of available websites in the universe (might) be unavailable for a few hours.
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Amen
__________________
TGIM
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09-26-2020, 02:12 PM
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#13
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Jun 2007
Posts: 12,768
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09-26-2020, 02:16 PM
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#14
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Thinks s/he gets paid by the post
Join Date: Apr 2012
Posts: 2,744
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__________________
"Do not spoil what you have by desiring what you have not; remember that what you now have was once among the things you only hoped for." - Epicurus
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09-26-2020, 02:46 PM
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#15
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Mar 2017
Location: City
Posts: 9,375
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Quote:
Originally Posted by REWahoo
Presumably the guy who owns this website, and 50+ others, knows the cost/benefit equation for maximizing profits on these discussion boards. But I'm sure he appreciates your input.
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Hard to say. In my company I'm sure there were many small optimizations that I, as CEO, didn't know about. And non-technical troops are likely to take scheduled server downtime as a given, since they are neither directly concerned with revenue flow nor with vendor management. I'd give it 50/50 at best that this issue has made it up the chain. That's the nature of organizations.
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09-26-2020, 03:58 PM
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#16
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Thinks s/he gets paid by the post
Join Date: Feb 2017
Posts: 1,844
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Quote:
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On Monday 9/28 our data center will be doing some updates and maintenance.
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I think this forum is one of several run by "Social Knowledge" who probably have their own data center for the forums they host. Providing competitive services isn't an issue because all the websites are theirs. The only other server involved is Cloudflare which doesn't seem to have downtime scheduled this month.
...which doesn't address the ad revenue issue, but overnight tech staff is probably expensive.
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09-26-2020, 05:32 PM
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#17
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Dec 2008
Location: On a hill in the Pine Barrens
Posts: 8,845
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When data center host says upgrade, you prepare. It's a routine that's been going on for a long time.
Critical stuff gets done all the time. Most users are uninformed about tech details and have no idea the vast majority of upgrades get done. A warning is just that, and not a call to dissension.
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09-26-2020, 06:26 PM
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#18
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Mar 2016
Posts: 8,968
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Prepare for what?
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09-26-2020, 09:25 PM
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#19
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Moderator Emeritus
Join Date: Jan 2007
Location: New Orleans
Posts: 46,880
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Janet, thanks for letting us know, so we won't worry if we can't connect to the site during that time. 
__________________
Already we are boldly launched upon the deep; but soon we shall be lost in its unshored, harbourless immensities. - - H. Melville, 1851.
Happily retired since 2009, at age 61. Best years of my life by far!
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09-26-2020, 10:35 PM
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#20
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Jul 2014
Location: Spending the Kids Inheritance and living in Chicago
Posts: 15,496
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Thanks for scheduling for that time, as that's when I cook supper, and then stream shows until 11pm.
In reality they will probably use the load balancer to shift the traffic to other servers as each is upgraded.
__________________
Fortune favors the prepared mind. ... Louis Pasteur
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