Telly
Thinks s/he gets paid by the post
- Joined
- Feb 22, 2003
- Messages
- 2,395
Having switched to AARP/UHC on Nov. 1st, I found that the myAARP.com website still wasn't acting right. In October, I thought it was due to my plan not being active yet, but by Friday night, it was still weird. I could log in fine, site would recognize me and had my plan member card# correct, but I could not see any specifics, no plan info, not even my profile info. In fact, instead of profile info, it showed a grayed-over screen listing phone numbers for some other organizations... a foreign-owned corporation, a teachers union from a state far away, and a state employee something.
The basic format of a few of the pages were there, but no actual info. And other pages were unreachable. I did find a website customer service phone #, and called. I stepped the person through what I was seeing. She suggested trying another browser... site then worked fine with IE, later I tried it with Edge, OK there too. I don't like either IE or Edge, I feel like I have little control over them security and information-wise.
Is anyone who is using myAARPMedicare.com using Firefox? I'm wondering if something I have set in Firefox, that doesn't seem to bother any other websites I go to, is making my Firefox browser-non-grata at that one website.
The basic format of a few of the pages were there, but no actual info. And other pages were unreachable. I did find a website customer service phone #, and called. I stepped the person through what I was seeing. She suggested trying another browser... site then worked fine with IE, later I tried it with Edge, OK there too. I don't like either IE or Edge, I feel like I have little control over them security and information-wise.
Is anyone who is using myAARPMedicare.com using Firefox? I'm wondering if something I have set in Firefox, that doesn't seem to bother any other websites I go to, is making my Firefox browser-non-grata at that one website.